Reno Dodge

Reno Dodge
700 Kietzke Lane
Reno, Nevada 89502

Sales: (888) 449-8318
Service: (888) 628-5631
Parts: (888) 628-5631

Manufacturer: Dodge


Most Reviewed Employees
Larry Farrell Larry Farrell
Sales Professional
Phil Reyes Phil Reyes
Sales Professional
David Flyr David Flyr
Sales Professional
Ben Owings Ben Owings
Service Advisor
Vinnie Depaoli Vinnie Depaoli
Sales Professional
Don Larson Don Larson
BDC Manager
PJ Pourjami PJ Pourjami
Sales Professional
Art Coleman Art Coleman
Customer Relations
Dennis Lynch Dennis Lynch
Sales Professional
Chris Baker Chris Baker
Sales Professional
Need a New Car?

Dealership Amenities
Express Service
Customer Lounge Area
Drive-In Service
Free Coffee
Parts Store
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
172 Reviews
Reno Dodge

Overall Score: 5 Star Rating4.7



About Reno Dodge
Certified: Reno Dodge
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Reno Dodge has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Reno Dodge
Reno Dodge offers many automotive products and services. From quality new vehicles to used cars, we know anyone looking for a vehicle in Northern Nevada will likely find what they want at out new and used car dealership. We carry a comprehensive line of new cars, including Avenger, Challenger, Caliber, Charger, Durango, Dakota, Grand Caravan, Journey, Nitro, & Ram Trucks, making us a good choice as your Reno Dodge and Ram car dealer.

Our services include trusted car repair and original Mopar parts.

We now offer ExpressLane–Fast Oil Changes & More. No appointment necessary, just drive in, no waiting and no worries. You can watch the Oil Change Techs work on your vehicle write from our new waiting area.


Jake519
5/22/2012 3:30:47 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Vinnie Depaoli, Don Larson, Dennis Lynch, Kirk Manning

My Review of Reno Dodge:
My experience at Reno Dodge was exceptional. I was treated extremely well and felt like they were genuinely interested in my business and in making me comfortable with the bottom line. I got exactly the vehicle I wanted at a price I was happy with. The process was extremely easy and amicable. It was a totally different experience from past trips to other dealerships. I highly recommend Reno Dodge for their customer service and product.

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shdwbrt
5/19/2012 1:26:53 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Owings

My Review of Reno Dodge:
I have been dealing with Ben for about 20 years, his customer service and stability (always dealing with the same guy, if business is slow, busy or very busy, never stressed and focused on you) is to be admired and emulated. I moved out of the area for about 6 years, and when I came back to Reno from Vegas when I called he actually recognized my voice. Great representative.

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spitzh
5/15/2012 11:34:49 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Larry Farrell

My Review of Reno Dodge:
Overall pleasant experience. Friendly service and willing to work with trade-in. Professional approach and I would conduct business with him and Reno Dodge again.

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DebbieRoutson
5/15/2012 12:01:13 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Owings

My Review of Reno Dodge:
I have gone to Ben for all my service needs on all my cars. He is very professional, friendly and is always helpful.
I know if I ever have any issues with my vehicles, I can count on Ben to take care of it. I will never go to anyone else!
I highly recommend seeing Ben at Reno Dodge for all your vehicles service needs.

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jeepgrand
5/12/2012 8:21:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Baker, Pat Wright

My Review of Reno Dodge:
We have known Pat for over 20 years and he has always been up front with us when it comes to taking car of our cars and is very professional.He always gets back to us ASAP with answers we have.He is the BEST!!!!
Also wanted to say Thanks to the cashier department for the friendliness toward me.

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FleetwoodFamily
5/12/2012 12:30:13 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Owings

My Review of Reno Dodge:
Ben Owings has been servicing our vehicle and family for years. We love him. He is friendly, professional, and always works with us. I cannont recommend anyone else in Reno higher than Ben for continued service on your vehicle. Thanks for all you do Ben!

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Moongoddess
5/12/2012 10:49:10 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Owings

My Review of Reno Dodge:
Ben has taken care my vehicles for years and I have absolute confidence in what he advises. He goes out of his way to ensure that my vehicle is safe and in top notch condition for the large amount of miles I put on it daily. He genuinely cares for his clients and it is a joy to work with him. He's a keeper!!!!!

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Geckogirl
5/11/2012 2:48:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Owings

My Review of Reno Dodge:
I only take my 2007 Nitro for service at Reno Dodge. Ben knows exactly what my car needs to keep me on the road & on the go! My next vehicle will be a Dodge, just so I can have the same service guy. I have been to other dealers with other vehicles, & I would not recomend the others at all.

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tclancy
5/10/2012 4:11:59 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Larry Farrell

My Review of Reno Dodge:
Since the first time I visited the dealership, Larry was professional and friendly. A positive approach was nice. He did an excellent job answering my questions and concerns. Even though I didn't buy the same day, I wasn't pressured. I DID come back and buy from Larry when the time was right. Thanks a ton to Larry Farrell!! I highly recommend him to anyone!

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dpipeslave
5/10/2012 3:02:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Owings

My Review of Reno Dodge:
Ben Owings is the man. I would highly recomend Ben to anyone. He is always friendly, and he takes the time to thoroughly explain the services provided to my truck. I have been going to Ben since I bought my truck in 09, and he has always treated me right. I have been to other dealerships where I felt they were trying to sell me services I didn't need. Go to Ben at Reno Dodge so that doesn't happen to you.

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Reviews 11-20 >>