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Rice Buick GMC

8330 Kingston Pike, Knoxville, Tennessee 37919
Sales: (865) 297-4305

Makes: Buick|GMC|Service Center
 
Excellent
50% Recommend

Overall Rating 4.8

2 Lifetime Reviews

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Rice Buick GMC
2 Lifetime Reviews
Rice Buick GMC Info
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2 Dealership Reviews
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Sales (New)

"Bought an Enclave last fall from Rice and we couldn't..."

Bought an Enclave last fall from Rice and we couldn't have had a better car buying experiance. The salesman was very pleasant, the staff was helpful. The whole process was very easy and accomidating. I would defenately reccomend this dealer and salesman to anyone looking to purchase a vehicle in the future

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Employees dealt with

Randy Rogers


Reason For Visit
Service

"The Delco "Theftlock" radio on my wife's 2001 GMC Jimmy..."

The Delco "Theftlock" radio on my wife's 2001 GMC Jimmy was locked and "inop" due to an improper code being input too many times. The dealership looked at the radio free of charge and rendered a prognosis that it could NOT be fixed. They offered to replace it for $500.00. I then went to Beaty Chevrolet. They also examined the radio and could not fix it. There was no charge. But they advised me to drive the vehicle for at least 40 miles and bring it back to be reset. Their advice was right-on, but I reset it myself following instructions I had "Googled" on the internet. The GM idea may be O.K.???, but the trouble an owner must endure to get it fixed (or not) is asinine at best!

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do not remember - white guy, maybe 30
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