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Rich Ford

2.7

171 Lifetime Reviews

8601 Lomas Blvd NE, Albuquerque, New Mexico 87112
Call (800) 920-1498

Top Reviewed Employees

Crystal Switzer, Production Manager, Rich Ford

Crystal Switzer

Production Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
JC Lucero, Service Advisor, Rich Ford

JC Lucero

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jeremy Golino, New Car Sales, Rich Ford

Jeremy Golino

New Car Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Julian Armijo, Service Manager, Rich Ford

Julian Armijo

Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

June 29, 2017

"Not trust worthy sales person."

- Marco

I purchased a ford fiesta se 2017. The angreement he promised us was $14,800 including the tge gap. When after a couple of days reviewing the purchased agreement we got charged a whooping $750 on of the $14,800. I went there to clarfy things and first talk to the sales person and confirmed it with him and he said yes it should be included in the $14,800. Went to the finance petson who handled it and the sales person said it should be included with e price. Finance manager said call your manager and fix it. Sales manager came in and was implying iam making up stories and signed the contract. Yes we signed the contract trusting that what the sales person was included in there. Its only money i told the sales person i would pay it, i was asking him to tell them what he said to me when we agrred on the deal. Because it was and my wife heard it from his mouth yes it was included. The sales person answered me ahhhhhh! I realky dont know what i said. I asked him again so you are saying i came here and iam just making lies about it? He replied iam saying yiu are but iam not sure what isaid. Just what said in my othe review. You can easily earn the money but its hard to earn TRUST!!!

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Employees Worked With

Craig Wallis

May 25, 2017

"Excellent Team "

- #SlowSt

I want to thank Clarence in Sales, Jeremy in Finance, And John anderson finance manager for coming together to get my deal done as this was my third car financing in 3 months was a tough situation as having a short credit history but rich ford has an excellent team and will work and do whatever it takes to get you in the vehicle you want! For me that was an 2017 FOCUS ST

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Employees Worked With

Jeremy Golino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Clarence Singelton, John Anderson

May 01, 2017

"Sync system"

- Rod 13

The sync system on my 2016 Escape went out so as I could not use the phone. I returned the vehicle to have it fixed. After an analysis I was told it needed a new module. The part had to ordered from Ford. The part Ford sent did not fix my problem. A new module was sent and everything is fine now. I would like to praise my service advisor Miss Christine for her work in getting my Escape back into working order. If there was a rating system of more than five stars I would rate her as ten.

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Employees Worked With

Christine Doane

Featured Inventory

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2012 Dodge Charger

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2010 Dodge Grand Caravan

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2017 Ford Fusion

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Photos & Amenities

  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Instant Financing
  • Quick Lube
  • Shuttle Service
  • Television
  • Vending Machines
Rich Ford, Albuquerque, NM, 87112