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Rich Ford

2.6

172 Lifetime Reviews

8601 Lomas Blvd NE, Albuquerque, New Mexico 87112
Call (800) 920-1498

Top Reviewed Employees

Crystal Switzer, Production Manager, Rich Ford

Crystal Switzer

Production Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
JC Lucero, Service Advisor, Rich Ford

JC Lucero

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jeremy Golino, New Car Sales, Rich Ford

Jeremy Golino

New Car Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Julian Armijo, Service Manager, Rich Ford

Julian Armijo

Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

August 11, 2017

"Service department doesn't value customers' time"

- tm0

I went in for an oil change and was told it would take an hour. My service adviser went to lunch in the middle of it and I didn't hear from him for three hours. The best they could do to make up their lack of communication and for wasting my time was a coupon for a free car wash. Never coming here for service again. Edit: The service manager has since reached out to me and assured me that the lack of communication displayed yesterday will be addressed properly. Since something is being done to prevent situations like this from reoccurring, I'm happy to say I now view the dealership in a more positive light. It was unfortunate that this happened on my first visit but I'd now be glad to give them another chance.

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Employees Worked With

Tony Garcia

June 29, 2017

"Not trust worthy sales person."

- Marco

I purchased a ford fiesta se 2017. The angreement he promised us was $14,800 including the tge gap. When after a couple of days reviewing the purchased agreement we got charged a whooping $750 on of the $14,800. I went there to clarfy things and first talk to the sales person and confirmed it with him and he said yes it should be included in the $14,800. Went to the finance petson who handled it and the sales person said it should be included with e price. Finance manager said call your manager and fix it. Sales manager came in and was implying iam making up stories and signed the contract. Yes we signed the contract trusting that what the sales person was included in there. Its only money i told the sales person i would pay it, i was asking him to tell them what he said to me when we agrred on the deal. Because it was and my wife heard it from his mouth yes it was included. The sales person answered me ahhhhhh! I realky dont know what i said. I asked him again so you are saying i came here and iam just making lies about it? He replied iam saying yiu are but iam not sure what isaid. Just what said in my othe review. You can easily earn the money but its hard to earn TRUST!!!

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Employees Worked With

Craig Wallis

May 25, 2017

"Excellent Team "

- #SlowSt

I want to thank Clarence in Sales, Jeremy in Finance, And John anderson finance manager for coming together to get my deal done as this was my third car financing in 3 months was a tough situation as having a short credit history but rich ford has an excellent team and will work and do whatever it takes to get you in the vehicle you want! For me that was an 2017 FOCUS ST

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Employees Worked With

Jeremy Golino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Clarence Singelton, John Anderson

Featured Inventory

Used 2008 Ford F-150, $19995

2008 Ford F-150

$19,995

View Vehicle Details
Used 2014 Ford F-150, $33995

2014 Ford F-150

$33,995

View Vehicle Details
Used 2016 Ford Fiesta, $17995

2016 Ford Fiesta

$17,995

View Vehicle Details
Used 2012 Ford Edge, $19995

2012 Ford Edge

$19,995

View Vehicle Details

Photos & Amenities

  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Instant Financing
  • Quick Lube
  • Shuttle Service
  • Television
  • Vending Machines
Rich Ford, Albuquerque, NM, 87112