Back

Rich Ford

Albuquerque, NM

2.4
364 Reviews

8601 Lomas Blvd NE

Albuquerque, NM

87112

Directions

By Type

364 Reviews of Rich Ford

May 15, 2025

2025 F-550. No insentives. No dealer perks, warrently. Nothing. Arrived at the dealership, The truck i came to buy, screaming down the road, certain damage to More

by TOM
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jim Chavez, Reece Robinson
March 13, 2025

We were going to purchase an Explorer Platinum, negotiated a price (internet price was 59.6), negotiated a trade in value, negotiated a monthly payment but had to close the deal 2 days later due to More

by Goldenrook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager not listed, short, mechanics overalls, glasses, facial hair.
November 10, 2024

James took good care of my car. It had a bad injector and it was in and out of the shop in just a day More

by markthain5230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Edmondson , Crystal Switzer
June 14, 2024

Purchased a car 5 months ago. When it came time for first service their service department damaged the vehicle and refused to do anything about it. Management did not care to h More

by bjuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Lopez
April 30, 2024

These people are experts at saying sorry, but this does nothing to fix the problems they cause. Incompetence combined with arrogance and attitude is a surefire way to alienate and drive away a customer ba More

by michaelmcgowan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joni
April 25, 2024

Dan Roybal was our salesman and he was the best. We bought a used Bronco and he and the service department did everything we asked and more. More

by hoghead57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Roybal
April 22, 2024

We recently purchase an Expedition from Rich Ford and Nikita was fantastic to deal with on the sales end! With that being said the paperwork and working with the finance department has been a complete ni More

by Dasutton3
Recommend Dealer
No
Employees Worked With
Nikita , Bart Rice
January 10, 2024

Sabrina is amazing, she was working with me for at least 3 months before I bought my vehicle. She never made me feel like I was wasting her time. I will continue to recommend friends and family and will con More

by Sophia Moreland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina
January 07, 2024

They promise things that never happen - and they promise more than once. I will not go business with them again More

by dguelinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Casalino
November 29, 2023

Rich Ford is a remarkably and uniquely terrible dealership! We will NEVER do business with them again! And Rich Ford, if you decide to respond to this post, I will tell you pre-emptively “No, we d More

by Brandon A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Orona
1
...