Back

Richard Bazzy's Shults Ford of Wheeling

Triadelphia , WV

4.7
143 Reviews
Shults Ford Wheeling is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Triadelphia area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 95 Robinson Drive Triadelphia, WV 26059. We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes. Shults Ford Wheeling is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive.
Contact Dealership

95 Robinson Dr

Triadelphia , WV

26059

Directions

Filter Reviews by Keyword

By Type

Showing 143 reviews

July 11, 2026

The technician was very professional and did everything I asked in regards to calling me, staying by my truck while I unlocked it, and called me when he was finished so I could lock my truck again. The softw More

by RCHAVANAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service department
Jul 11, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Thanks for sharing how our technician kept you informed and stayed by your Ford F-150 while you unlocked it. We’re glad the software update was completed quickly and fit into your demanding schedule. We appreciate your five-star rating.

July 09, 2026

This is a wonderful dealership to buy from They go above what’s expected in my opinion More

by bdela13937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Holt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Czapp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

It’s wonderful to know our service on your Ford F-250 went beyond what you expected. Thank you for choosing us and sharing your experience.

July 08, 2026

Was pleased with service. The men that picked up and brought back were very nice. More

by Jcosgray@ yahoo. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Czapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murphy
Jul 08, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

We’re happy our pickup and delivery team made servicing your Ford Taurus easy. George and the crew appreciate your kind words and look forward to assisting you again.

July 06, 2026

We scheduled repair work to be done ane we given an estimated cost and time to complete the repairs. The car was finished over an hour under the estimated time and a couple hundred dollars below the es More

by MaryBeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Czapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan
Jul 06, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

We appreciate you sharing your experience. We’re glad your Ford C-Max Hybrid repairs were completed earlier and for less than the estimated time and cost. It’s great to hear our team’s professionalism made a positive difference.

July 06, 2026

Pleasant and informative - the best service I have received thru the many years of service!! More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Czapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

It’s wonderful to hear that George and our team provided such a pleasant and informative service experience for your Lincoln Nautilus. Thank you for the great review and for trusting us with your vehicle over the years.

July 04, 2026

Vehicle taken promptly. Everything explained to me in detail. Prompt and courteous service Excellent service More

by FERROM4
Recommend Dealer
Yes
Employees Worked With
Don't remember. Young guy. Very nice
Jul 04, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for the five-star rating and for sharing your experience with our Lincoln service department. We’re glad our team took care of your vehicle promptly and explained everything clearly. We look forward to assisting you again.

July 03, 2026

I had a very pleasant experience. Seth explained everything to me throughly and was very friendly. The repair was completed in a timely manner. More

by shirleymatthissenay
Recommend Dealer
Yes
Employees Worked With
Seth Pritt
Jul 03, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

It’s great to learn you had a positive experience. We’re pleased our team provided clear, friendly guidance during your service and completed your Ford repair swiftly. Thank you for the five-star rating and we look forward to helping with your next visit.

July 03, 2026

Did not look at my vehicle on the date that it was scheduled and when I asked if it was still being worked on they said yes when it was. Still sitting not touched yet. They are on the high end of labo More

by mattbrody1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Czapp
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in the service dept. F-
Jul 09, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Matt, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns. Please reach out to us at your convenience. Thank you.

July 02, 2026

Very polite and informative of what was wrong with my vehicle I was very satisfied with my service More

by Cneider1963
Recommend Dealer
Yes
Employees Worked With
Zach Auber
Jul 02, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

It’s great to hear our team was polite and provided clear information about your Explorer’s needs. We’re pleased you were satisfied with the service. Thank you for trusting us with your Ford; we look forward to assisting you again.

July 01, 2026

Called him about a new F-450. He said he call back next day, he did not. Went the following day he still hadn't built a truck for me. I built one at his desk, he couldn't run the More

by pseidewitz
Recommend Dealer
No
Employees Worked With
Mike DeArdo
Jul 01, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

I am incredibly sorry for the poor experience and the lack of communication you received. Failing to follow up is not how we do business, and I completely understand your frustration. I want to make this right. My name is Ben, and I am the General Manager here. If you are still in the market for that F-450, I would like to personally handle your build and pricing to ensure it is done correctly and quickly. Please reach out to me directly so I can assist you myself. We appreciate your feedback, and I hope you'll give us the opportunity to earn back your trust.

1
...