Richard Lucas Subaru

Great service! This was our second purchase. This Great service! This was our second purchase. This dealership made my first experience so great. Our husband came back a second purchase in less t Great service! This was our second purchase. This dealership made my first experience so great. Our husband came back a second purchase in less than a year. Prices right! More

My experience at Richard Lucas Subaru was GREAT! Not only did they find me the perfect car (a 2011 Subaru Legacy), I was returning a lease (Subaru Impreza) and getting a new car, (both were purchased at Rich did they find me the perfect car (a 2011 Subaru Legacy), I was returning a lease (Subaru Impreza) and getting a new car, (both were purchased at Richard Lucas Subaru), they went out of their way to make sure my insurance was faxed over so I could take the car home that day!! Mike and George worked with me and the bank to get the right price and ensure that I received the best finance rate possible. While all of this was going on Mike had the detail crew clean my car one more time, just because the test drive was in the snow and he wanted me to take home a perfectly clean car. The guys went out of their way to introduce me to the service department and make sure I knew who to call for service and parts needs. Dave Smithers, the service manager, was superb to work with as well. He explained all of the routine maintenance required to ensure the best life of the vehicle. I have since recommended Richard Lucas Subaru to everyone I know who is looking for a new car, including my boss and coworkers! EXCELLENT job guys! If you are looking for a Subaru I highly recommend Richard Lucas Subaru. Go down and see Mike and George they are exceptional to work with, as is everyone at the dealership. More

I absolutely love my 2011 Subaru Legacy and it is all because of Richard Lucas Subaru. The team there is wonderful and makes you feel right at home. They were able to answer any questions I threw at them because of Richard Lucas Subaru. The team there is wonderful and makes you feel right at home. They were able to answer any questions I threw at them. Jason and George were wonderful at getting me the greatest deal and have me driving off the lot with my new car within a few hours!!! Even after my purchase, Jason and George keep in contact with me to assure everything is running smoothly. Richard Lucas Subaru is truly the best place to get a new car- I wouldnt go anywhere else. More

The service at richard lucas was very good and I feel like I got a very good deal with the help of the staff there. like I got a very good deal with the help of the staff there. More

I have visited many dealerships and this one was by far the best one I have been to. As soon as I arrived, I was being helped by very friendly people who tired their very best to get me the best price poss the best one I have been to. As soon as I arrived, I was being helped by very friendly people who tired their very best to get me the best price possible. The price was not as low as I hoped, but that is due to the fact that my family is low on money. I greatly enjoyed my time at Richard Lucas Subaru and shall be coming back for the next car. More

The sales staffs were not very efficient in handling my requirements and needs. The one who worked with me to order the new car was very unprofessional and unknowledgeable. I hope that I can recover my dep requirements and needs. The one who worked with me to order the new car was very unprofessional and unknowledgeable. I hope that I can recover my deposit. More

This is a series complain, and complain Dealer "Richard Lucas Subaru" in address: 1077 U.S. Highway One South Avenel, NJ 07001. On Aug-20-2011, Saturday morning, I drive my Subaru Legacy to Ric "Richard Lucas Subaru" in address: 1077 U.S. Highway One South Avenel, NJ 07001. On Aug-20-2011, Saturday morning, I drive my Subaru Legacy to Richard Lucas Service Center for Oil Change and Tire Rotate Services. On Aug-26-2011, Suddenly my Car come out very noisy Sound around front area, I don't know what happen, but it's very loud, and come louder when car speed accelerate, the sound so loud as like something serious broke down. For safety reason, I have to found any local Auto Mechanic Help to take look at it right away. Then, find out the reason, this is very ridiculous and very danger. Front left side wheel, 4 screw loosing, only one can hold the wheel, front right side wheel, also have same issue, only 2 screw can hold the wheel, and found also both back wheels, the screws are start loosely. Do they want to kill their customer on the road? Plus, Also found miss one piece of cover. The cover is locate at the bottom area of engine, when you change oil filter, you need to take down the cover, and need put it back after oil filter changed, but the service and the mechanic performance is very messy, unbelievable that lost my cover, then also want to kill the customer. According my paper record, my car service performed by "markkhait" did very non-professional job and service to my car, and almost harm customer life. Your Subaru Service is absolutely disappointed, because this is not my first complain during my 6 years with my Subaru car, but this time is quite serious issue. More