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Richmond BMW
Richmond, VA
1,376 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 12, 2025
We didn't plan to purchase a car that day, but our
salesman, Jacob, was very informative and not pushy. Had amazing conversation with the General manager as well. Very relaxed and enjoyable purchase e
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by crcuskey
Employees Worked With
Jacob
November 06, 2025
Crown BMW is among the best dealers I have ever been to.
They keep you informed every step of the way and went above and beyond in maintaining our X3. Thanks VA and the mechanics involved.
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by marshowen1
Employees Worked With
VA
October 28, 2025
The waiting area was nice and clean and everyone was very
pleasant. Drinks and complimentary snacks provided.
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by To.hook
Employees Worked With
Did not actually see the service person that worked on my car
