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Richmond Ford Lincoln
Richmond, VA
1,264 Reviews
Ron and Jeanine Kody purchased Richmond Ford Lincoln in 2007 with the simple goal of becoming the best automotive retailer in Central Virginia. As a result of this commitment, Ford has recognized Richmond Ford Lincoln every year with their prestigious President’s Award for Outstanding customer satisfaction! We pride ourselves on providing the highest level of customer service before and after the sale.
Our monthly new owner seminar is just one example of our ongoing commitment to our customers. You can join us monthly to get reacquainted with your vehicle, answer any questions you may have, or simply visit with our technicians as they review your vehicle from the ground up!
We also believe sales gimmicks such as 'price guarantees' and 'above market trade values', mislead the consumer and do not build lasting relationships. Simply put, consumers want the best deal possible, not just the perception of a great deal! As a result, we have become the Largest Ford Lincoln dealer in Central Virginia. Thank you for considering Richmond Ford Lincoln, we hope you will visit us in person or online, because it does matter where you purchase. Richmond Ford... Driven By You!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Latest Reviews
July 22, 2025
Worst Experience Ever with a Ford Dealership in my life!
! Please be aware and be sure to take pictures and inspect your vehicle before taking it to Richmond Ford Lincoln for any type of service!! They are a
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by BSTER
Employees Worked With
Mitchell, J.R.
February 28, 2025
I recently had the pleasure of purchasing my vehicle from
Richmond Lincoln, and I cannot recommend Luca highly enough. His in-depth knowledge of the Lincoln product, unwavering professionalism, and smooth, e
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by philvz
Employees Worked With
Luca Amato, Jazz of finance, and woody of service (5 stars for all 3)
September 10, 2024
I don’t recommend them at all.
Wouldn’t correct simple things I noticed the day I drove it off the lot.
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by canderson
Employees Worked With
Jasmeet Singh
Dealership Inventory (514 Vehicles)
Photos & Amenities
- Free WiFi
- Personal Work Areas
- Wash & Vac With Service
- 100,000 Mile Limited Warranty With New Vehicle Purchase
- New Owner Seminar
- Oil Change Rewards
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Express Service
- Home Delivery
- No Contact Transactions
- Free Coffee
- Free Drinks
- Virtual Appointments
- Vehicle Sanitization
- Instant Financing
- Authorized Parts Store
- Home Test Drives
- Pet Friendly
- Shuttle Service
- Vending Machines
