Rick Case Alfa Romeo

Best experience leasing a car - Alfa Romeo Without a doubt a great experience leasing my car from the very first contact with the representatives at Rick Case to the delivery of my vehicle and Without a doubt a great experience leasing my car from the very first contact with the representatives at Rick Case to the delivery of my vehicle and thereafter. Rick Case sets the Gold / Platinum example of what customer service and car buying should feel like. Where most fear having to visit a car dealership, Rick Case and their staff at Alfa Romeo really turn that stereotype on its head. All dealerships should learn from them. Danilo gave me a thorough orientation of the vehicle. He was extremely knowledgeable and patient. Thank you to Karim, Danilo and the entire staff who made this experience a pleasant and happy one. More

We felt appreciated From the moment we walked in, we knew this was the dealership for us. Our Sales Specialist Luis was amazing. He knew the car inside, out, over, and un From the moment we walked in, we knew this was the dealership for us. Our Sales Specialist Luis was amazing. He knew the car inside, out, over, and under. As the car was for me, not my husband, Luis made a point of speaking to me and finding out my needs and desires. So many dealerships speak to the "man". We never felt pushed or rushed. We purchased the Alpha Romeo Stelvio, even though below it says Fiat (doesn't offer another choice) More

WORST DEALERSHIP STAY AWAY, WESTON FIAT Worst service ever. No one ever calls you back or answers the phone. Service manager never calls back. Do not go to this location or dealership. I bou Worst service ever. No one ever calls you back or answers the phone. Service manager never calls back. Do not go to this location or dealership. I bought my first FIAT and traded in my car but the paper work still isn't finalized for my payoff and its been over three weeks. No one helps you or assists with the process after you leave the lot. Horrible HORRIBLE place. Never again will I buy from this dealership. Horrible place. DO NOT buy a car from this dealership. They will never answer the phone or call you back to help. I bought my FIAT in November and I finally got my 2nd key in late FEB. Worst mistake I ever made. Was a headache from the beginning. Even the place they force you to finance with couldn't find my account because FIAT didn't enter the information correctly. Read the other reviews and how horrible they are. I wish I did before buying this crap. The window isn't working and the car is make with cheap plastic. The worst part is the finance girl who I will not name and the manager. No one will ever help you at this dealership. Please do not buy a car from here. I even called the person who replied to this email and she NEVER even called me back. More

Great customer service! One of the best delearships I’ve been to. They listened to all of my questions, and answered them. I would defiantly recommend rick case fiat. One of the best delearships I’ve been to. They listened to all of my questions, and answered them. I would defiantly recommend rick case fiat. More

Best car buying experience ever!! First off I would like to thank Tiffany the manager at Rick Case Maserati for making my car buying experience the best I’ve ever had and for going abo First off I would like to thank Tiffany the manager at Rick Case Maserati for making my car buying experience the best I’ve ever had and for going above and beyond to assist me. I was in a sticky situation with my previous car and she was able to get me approved on a brand new Fiat with the options I wanted, GAP insurance AND maintenance all under my monthly budget when no other dealer could. Her service was absolutely amazing and she made my mom and I feel like royalty (by the way the store itself is stunning.) If you need a new car, this is the person you need to see. I am now a FOREVER customer of hers and she totally puts the typical cat sales stereotypes to shame. Thank you for everything! Go see Tiffany! More

Excellent It was an excellent experience. Tiffany was very helpful. She was very friendly and always willing to help me during the financial process of buying a It was an excellent experience. Tiffany was very helpful. She was very friendly and always willing to help me during the financial process of buying a new car. More

Poco que agregar. No tengo mucho que decir acorde a la atencion prestada por el vendedor, compre por que me hacia falta el carro si no, no lo hubiese comprado. La finan No tengo mucho que decir acorde a la atencion prestada por el vendedor, compre por que me hacia falta el carro si no, no lo hubiese comprado. La financista muy amable super amigable. Gracias More

Wonderful! I came in for service on my 2013 Fiat 500 POP and a couple days later I drove out with the 500 Abarth! Claudia and Dominick were wonderful! They both I came in for service on my 2013 Fiat 500 POP and a couple days later I drove out with the 500 Abarth! Claudia and Dominick were wonderful! They both went above and beyond when it came to assisting in financing and picking the car. I would definitely recommend them! I love my new Fiat! More

Rare air The common reality is that the car buying experience can often be a fairly stressful and trying endeavor. Even with quality personnel working with you The common reality is that the car buying experience can often be a fairly stressful and trying endeavor. Even with quality personnel working with you; which is often true when the name "Rick Case" is on the building. However, this past Saturday I can safely say that my experience an Alfa Romeo from this Rick Case has been the best experience I've had purchasing a vehicle that I can remember. The staff was patient, accommodating and went out of their way to ensure that the experience I had with my son present was not nearly as stressful as it could have been. Our sales representative Karl made it his mission to ensure that we understood the workings of the vehicle, what made it unique as well as an easy buying experience. The General Manager Karim, who we'd actually purchased a car from previously at another location, went out of his way to work with us. I also cannot give their Finance Director Tiffany enough credit for not just how knowledgeable she was with the particulars but also her genuinely affable nature made the large stack of paperwork far less arduous. I would firmly recommend this team to anyone who is looking to purchase a Fiat, Alfa Romeo or Maserati. More

Excellent overall experience Purchase experience represented the very definition of the word fiat... The staff was knowledgeable, professional, courteous, understanding of my nee Purchase experience represented the very definition of the word fiat... The staff was knowledgeable, professional, courteous, understanding of my needs, and most importantly not pushy. Excellent product, second Fiat I've owned. More