Rick Case Alfa Romeo - Service Center

I originally went in to have my Smart car serviced. I've been a few times before for service, so I'd test driven, and looked around, and eyed the Fiat's that caught my attention. However, on this visit, de been a few times before for service, so I'd test driven, and looked around, and eyed the Fiat's that caught my attention. However, on this visit, despite being quite a busy day at the dealer, Guillermo patiently walked the grounds with myself, my mother and my niece, and after we danced around a particular model a few times, he then suggested I just 'speak' with Justin to just 'discuss' all the possible options/purchase programs & current offers avail at Rick Case. Well, darn Justin for making these 'talks' go so seamlessly & (most importantly) painlessly, that we sat to 'crunch' the infamous numbers (i.e. - my credit v. the world of finance) and the numbers added up in everyone's favor....WOO HOO! So there I was on a Saturday morning (around 10:00 a.m.) just planning to get my (quickly aging) Smart car serviced, and low and behold, by 1:30/1:45, I was driving off with a brand new Fiat 500 Sport. Although the entire process seems lengthy upon reading, it was really comprised of Justin magically growing more arms to type, print, call, check, calculate, fax, etc. all the documents, while I was on the phone with Progressive trying to obtain & secure a new, individual policy (which thanks again to Justin, as he let us use his cell phone). And while Justin, Mom, Mia, and I were able to sit in the A/C and 'crunch' away, Guillermo was growing more legs shuffling between assisting Justin within my deal, and assisting all of the other customers and fellow team members with the rest of the dealer doings. Overall, I am truly impressed by the fluidity of the entire Fiat Team at Rick Case; communication, attitudes, and courtesies were all present & accounted for; and that's A LOT to say in a world where almost all is lost on the art of personalized service & communication (especially in the so-called shark tanks of car dealerships)!!! And I can actually say I look forward to going back to the dealer for any & all of my service needs, as Rick Case Fiat was able to make this a truly pleasurable experience. THANK YOU!!!!!!!! More

RAQUEL AND ALBERTO MADE ME FEEL VERY SECURE ABOUT DEALING WITH RICK CASE DUE TO HAVING A TERRIBLE EXPERIANCE AT ANOTHER DEALER. THEY TREATED ME VERY WELL AND I TRULY APPRECIATE THEIR KINDNESS TODAY. WITH RICK CASE DUE TO HAVING A TERRIBLE EXPERIANCE AT ANOTHER DEALER. THEY TREATED ME VERY WELL AND I TRULY APPRECIATE THEIR KINDNESS TODAY. SERVICE WILL ONLY BE DONE BY THEM FROM NOW ON. ALL REFERRALS FOR MY FREINDS TO BUY A FIAT WILL BE GIVEN TO THEM. THEY DESERVE IT!!!! BRAVO RICK CASE FIAT WESTON FL!! LYORA XO More

Juan and Roman took the time to fix my car right. My car came back cleaner then when I dropped it off. The loaner they gave me was great. Still the best dealer I have ever worked with came back cleaner then when I dropped it off. The loaner they gave me was great. Still the best dealer I have ever worked with More