Rick Case Hyundai Davie

I had a great shopping experience today at Rick Case Hyundai Dealership. Salesperson Glenn Bolanos was very professional and knowledgeable during our transaction. He listened to our needs and requests Hyundai Dealership. Salesperson Glenn Bolanos was very professional and knowledgeable during our transaction. He listened to our needs and requests and helped me purchase a car with a smile and always willing to help close the transaction. More

Be aware of their lies... would never recommend this dealers I leased a vehicle from this dealership, when I signed the contract, they try to sell you as many add-ons as they can, so in order to sell me the Hyun I leased a vehicle from this dealership, when I signed the contract, they try to sell you as many add-ons as they can, so in order to sell me the Hyundai Protection plan for Excess Wear & Use, the finance manager (Rolando Sanabria) lied to me, saying that since it covers up to $5,000, it would also cover my turn-in fee ($400), which is not the case. When I visited this dealership, I felt deceived from the beginning. The seller (Julio Arango) kept my driver's license when I first went to test drive the car. I had to go the next day to get it. I just hope no-one else has to experience a similar situation, so keep away from this place. Before writing this review, I called the dealership on 11/11/2019 and asked to speak with a manager. Jessica answered the phone and said that nothing can be done regarding the turn-in fee. More

I have been a customer since 2014. This is my third Elantra lease. The service is outstanding, they are very clear with all the requirements needed. They are always very helpful and nice. Elantra lease. The service is outstanding, they are very clear with all the requirements needed. They are always very helpful and nice. More

Wonderful experience from initial contact. Professional, organized, listened to what I wanted and exceeded expectations. Thanks to Sales Consultant Yende Francis and Tracey Cohen in Finance. organized, listened to what I wanted and exceeded expectations. Thanks to Sales Consultant Yende Francis and Tracey Cohen in Finance. More

This dealership is outstanding I have purchased between me my son and grandson over 9 vehicles the service reps are great Isaac Mishkin was excellent me my son and grandson over 9 vehicles the service reps are great Isaac Mishkin was excellent More

Service advisor and mechanic I dealt with were very pleasant; however, I think charging the customer $143 for a diagnostic check (if you do not end up having the car serviced) is a rip off pleasant; however, I think charging the customer $143 for a diagnostic check (if you do not end up having the car serviced) is a rip off More

My Experience getting my car serviced I appreciate in my guy letting me know that I could get a 10% discount by using my card with Rick Case as opposed to the mail offer. He also directed I appreciate in my guy letting me know that I could get a 10% discount by using my card with Rick Case as opposed to the mail offer. He also directed me 2 customer service to answer a question I had in relation to continuing my lease or possibly purchasing my vehicle. They were very helpful. More

Excellent service !! Good Customer service . I enjoy muy experience in choosing a new car , the sales person was very informed and very helpful in negotiating with the car . Love the ideal there was no pres experience in choosing a new car , the sales person was very informed and very helpful in negotiating with the car . Love the ideal there was no pressure for me in choosing the right car .. More

Good Afternoon. This past Friday, 11/1/19, I had my vehicle in for its first service. I had the pleasure of meeting Robert Toppas and Joseph Knowles. Both gentlemen were amazing in providing outstandi vehicle in for its first service. I had the pleasure of meeting Robert Toppas and Joseph Knowles. Both gentlemen were amazing in providing outstanding customer service. They were courteous and knowledgeable. Both exhibited exemplary customer service that all everyone should. Among the items being serviced were the front rotors and brake pads. This in and of itself is both unacceptable and very frustrating on a vehicle with only 2855 miles on it, an issue that I will follow up with Hyundai about in the very near future. However, Robert and Joseph addressed the issues, offered up solutions and went above and beyond to get the job done. I shared this with the Sales Director Mr. Perry at Rick Case. Thank you Robert and Joseph! I will be back again! More

Service always great Freddy is the best thing over there period, Cory wells is always going above and beyond for his customers him and Freddy work great together Freddy is the best thing over there period, Cory wells is always going above and beyond for his customers him and Freddy work great together More