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Rick Hendrick BMW

Charleston, SC

4.9
1,489 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,489 reviews

June 09, 2026

Dustin is tops, he has taken care of us since the first day. Great experience. More

by Bill.raver
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
June 09, 2026

Very prompt, courteous and informative. The technician advised me of other maintenance that was needed now and forth coming. More

by sarahwmeggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Jun 10, 2026 -

Rick Hendrick BMW responded

Thank you, Sarah! We are glad your visit was prompt, courteous, and informative, and that Keith took the time to walk you through both your current and upcoming maintenance needs. That kind of clear, honest guidance is exactly what we aim for. We appreciate you and look forward to seeing you again at Rick Hendrick BMW!

June 04, 2026

Kevin Vidal, my salesperson, was incredibly responsive and professional. Not pushy, yet always available for questions. Jeff, the sales manager, was excellent as well. The new X5 Hybrid is incredible. B More

by thecoopinator
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Kevin Vidal
Jun 06, 2026 -

Rick Hendrick BMW responded

Thank you! We are thrilled Kevin was responsive and professional without ever being pushy, and that Jeff rounded out the experience as a great sales manager. We love that your X5 Hybrid is already beating its rated range and hitting up to 50 miles on battery. Under promising and over delivering is a philosophy we can get behind too. Congratulations and welcome to the Rick Hendrick BMW family. Enjoy every electric mile!

June 03, 2026

Hendricks BMW in Charleston was amazing. A great buying experience. My salesperson was Teresa Troutman. Amazing as well. I would go there again in a heartbeat! More

by gcqcfp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Teresa Troutman, Trae Glidewell
Jun 06, 2026 -

Rick Hendrick BMW responded

Thank you so much! We are thrilled your buying experience was amazing, and Teresa truly is as well. Knowing you would come back in a heartbeat means everything to us. Welcome to the Rick Hendrick BMW family and enjoy your new ride!

June 02, 2026

Very clean and well organized dealership . They have a large selection of vehicles and are integrated with other Hendricks dealerships. They shipped my vehicle from Durham NC to Charleston More

by Jimmy Parrothead
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Stuart
Jun 04, 2026 -

Rick Hendrick BMW responded

Thank you, Jimmy! We love that the dealership felt clean and well organized, and that our selection and the Hendrick network worked in your favor. Shipping your vehicle from Durham to Charleston so you could test drive and purchase right here is exactly the kind of convenience we aim for. And we are so glad Peter kept you in the loop every step of the way. Congratulations and welcome to the Rick Hendrick BMW family!

May 30, 2026

Quick and efficient. Their service dept is great. You have to that when buying a vehicle! Max and Robby and Nicole are super helpful and keep you apprised of progress on More

by jk12647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Nicole Floegel, Adam Ballou, Ian Chaderton, Maxwell Hardin, Robert Barnes
Jun 01, 2026 -

Rick Hendrick BMW responded

Quick, efficient, and a team that keeps you informed every step of the way is the full package! Max, Robby, and Nicole are wonderful representatives of what the Rick Hendrick BMW Charleston service department is all about. And we love that the loaner experience made an impression too. We appreciate you and look forward to seeing you again!

May 29, 2026

This was our 3rd BMW purchase with Sam Morrow and honestly there’s a reason we keep going back to him. He makes the whole process feel easy and never stressful or pushy. He’s always patient, helpful, More

by JaclynMendonca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Morrow
May 31, 2026 -

Rick Hendrick BMW responded

Jaclyn, three BMW purchases with Sam Morrow is the ultimate testament to the trust and relationship he has built with your family! Easy, stress free, patient, responsive, and always going above and beyond including getting the trade just right is exactly who Sam is and exactly what Rick Hendrick BMW Charleston is proud to stand behind. The fact that you keep coming back says everything and we are so grateful for your continued loyalty. We look forward to being there for number four!

May 28, 2026

Very responsive, on time, and thorough service. I would recommend the service department. Very good a diagnosing problems. More

by samhowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
May 29, 2026 -

Rick Hendrick BMW responded

Responsive, on time, thorough, and sharp on diagnostics is the complete package! Keith Giacobe and the Rick Hendrick BMW Charleston service team take real pride in getting it right every time and we are so glad that came through. We appreciate the recommendation and look forward to seeing you again!

May 27, 2026

Teresa Troutman did an excellent job in seeing the transaction through from demo to departure. Andrew, who reviews, explains and authenticated documents is talented and a pro. He should be promoted. A More

by No thanks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew - transactional sales closer, Teresa Troutman
May 28, 2026 -

Rick Hendrick BMW responded

Three BMWs and multiple referrals later says everything about the trust you have placed in Rick Hendrick BMW Charleston and we are incredibly grateful! Teresa Troutman delivering from demo to departure and Andrew's professionalism and expertise in walking through every document is exactly the kind of seamless team effort we are proud of. We will absolutely make sure Andrew sees your kind words because he has truly earned them. We look forward to being there for BMW number four and thank you for continuing to send friends and family our way!

May 26, 2026

Nicole in the service dept is awesome ! And Adam in sales is the best you could ever have !--John Price More

by johnpricelaw85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
May 28, 2026 -

Rick Hendrick BMW responded

John, having an all star in both service and sales is something we are really proud of at Rick Hendrick BMW Charleston! Nicole and Adam are two of the best and it sounds like they both delivered exactly that. We appreciate you recognizing them both and look forward to seeing you again!

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