Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick BMW
Charleston, SC
1,301 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,301 reviews
June 20, 2025
Wonderful sales associate in Teresa Troutman over past 9 years with four leases and two purchases. I’ve always had responses to my questions in a timely manner and felt the overall dealership has done well years with four leases and two purchases. I’ve always had responses to my questions in a timely manner and felt the overall dealership has done well insuring my needs are met. More
by Jan Harper
Employees Worked With
Teresa Troutman
June 20, 2025
Great experience for both vehicles. I don’t like long responses. In order for me to participate, needs to be kept simple, thanks. I don’t like long responses. In order for me to participate, needs to be kept simple, thanks. More
by tedthomas0202
Employees Worked With
Nicole Floegel, Dustin Johnson
June 17, 2025
My service advisor did a great job helping me with my car. I appreciated his professionalism and his speed to resolve the issue I had with my car. car. I appreciated his professionalism and his speed to resolve the issue I had with my car. More
by alexwaelde
Employees Worked With
Nicole Floegel, Keith Giacobe
June 16, 2025
Everything was done in a timely manner. My experience was very pleasant very nice. They do not rush you. They let you take your time and decide why you are waiting and deciding they are off My experience was very pleasant very nice. They do not rush you. They let you take your time and decide why you are waiting and deciding they are offering you drinks and everything was a great experience More
by sexyt63
Employees Worked With
JD Davis
June 14, 2025
This is our first BMW. It was purchased (preowned) from another dealership. This was our first time at a BMW dealership. Very pleasant atmosphere. We can't remember the It was purchased (preowned) from another dealership. This was our first time at a BMW dealership. Very pleasant atmosphere. We can't remember the gentlemen's name who greeted us when pulling into the service area. He was very cordial. He left us even more reassured we made the right decision to purchase a BMW. Also, kudos to Christian Ireland for assisting us with the Bluetooth. We look forward to meeting with him soon to get us up to speed with the technology package inside of our BMW. We thank you in advance. More
by fbenjamin2
Employees Worked With
Nicole Floegel
June 12, 2025
Great experience and team at RHB Charleston. Adam Ballou took great care of me as a client advisor and Trae Glidewell was amazing at showing me additional protection options for my BMW. Would hi Adam Ballou took great care of me as a client advisor and Trae Glidewell was amazing at showing me additional protection options for my BMW. Would highly recommend. More
by ballouam2
Employees Worked With
Alex Greene, Adam Ballou, Trae Glidewell
June 11, 2025
Steven Hilburn and Steve Prescott took me from a build order thru delivery with a timely and smooth process that put me in another Rick Hendrick's leased BMW. This dealership and its people have never di order thru delivery with a timely and smooth process that put me in another Rick Hendrick's leased BMW. This dealership and its people have never disappointed me and I recommend them highly. I will be back in three years to do it again. Three years later (2025); once again, painless experience. This time found a new 330i on the lot after checking out the 2 series and it fit the bill. Teresa Troutman and Steve Prescott took excellent care of me and I was out of there in no time at all. Continue to be a happy customer and expect to be back and do it again in three years. More
by walsh1312
Employees Worked With
Steve Prescott, Teresa Troutman
