Rick Hendrick BMW

Very honest, thorough service department. First time I needed “major” service and I was very impressed. Did not need to do as much work as originally quoted, which came as great relief. needed “major” service and I was very impressed. Did not need to do as much work as originally quoted, which came as great relief. More

Excellent Service Thank you for allowing me to come in on a Saturday to get my oil change taken care of. This was done very fast and they even washed and vacuumed my c Thank you for allowing me to come in on a Saturday to get my oil change taken care of. This was done very fast and they even washed and vacuumed my car. WOW! More

BMW software problem Fixed the problem with the media aspect of the software. I had paid to get the connected drive aspect to work but it didn’t. The folks at Hendrick BMW Fixed the problem with the media aspect of the software. I had paid to get the connected drive aspect to work but it didn’t. The folks at Hendrick BMW installed a complete update which resolved the problem. More

Superb Service, Attentive Employees I recently just leased my 2nd BMW from Rick Hendrick. I returned to this dealership because they truly treat you with respect, are attentive to every I recently just leased my 2nd BMW from Rick Hendrick. I returned to this dealership because they truly treat you with respect, are attentive to every detail, and make sure you're happy and satisfied with your purchase. My client advisor, James Voorheis, was friendly, attentive and spent the necessary time finding a vehicle that bot only met my needs but met my color expectations. Prior to leaving the lot with my new vehicle, a BMW genius was on-hand to guide me through every detail of the car's technological workings. This is in addition to the Genius appointment set up after you've driven the vehicle for a few days. I know I'll return the he drink BMW in 3 years when this current lease is up. More

Very very excellent Stuff were way efficient and courteous and service was satisfying and waiting room was pleasant And clean . After service my car was washed , which Stuff were way efficient and courteous and service was satisfying and waiting room was pleasant And clean . After service my car was washed , which I liked the most More

Great service from start to finish Great service department. We had an appointment. Everything went according to plan. When we picked up the Car, it was fully cleaned and serviced. Peop Great service department. We had an appointment. Everything went according to plan. When we picked up the Car, it was fully cleaned and serviced. People are very friendly. Spent Time talking to us. I would Highly recommend this Team. More

Excellent service! Excellent service from start to finish. The entire team at Rick Hendrick BMW have been fantastic to work with. I was kept informed throughout the en Excellent service from start to finish. The entire team at Rick Hendrick BMW have been fantastic to work with. I was kept informed throughout the entire process and my car rides like a dream now :) Highly recommended! More

Great service and very friendly people The scheduled work was done quickly and the waiting room was perfect. Even though they were closed because of Dorian, they scheduled my appointment an The scheduled work was done quickly and the waiting room was perfect. Even though they were closed because of Dorian, they scheduled my appointment and were there to help. More

My new BMW 1st Hybrid electric car! Todd Taylor and Rick Hendrick's staff overall were more than terrific! From the time we entered the dealership we were warmly welcomed while waiting f Todd Taylor and Rick Hendrick's staff overall were more than terrific! From the time we entered the dealership we were warmly welcomed while waiting for our appointment. After meeting Todd, it didn't take him long to convince us of the good decision to go electric. My concern was losing the power of my current vehicle and its luxury exchanging it for the BMW. Dealing with the financial officer, was an easy and seamless transaction which sealed the deal. We walked out that day feeling confident that this was indeed a good deal, opportunity and excellent service to look forward to should we need it. oh, and drove our new car home. More