Rick Hendrick Chevrolet Buick GMC
Richmond, VA
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Always pleasant and seem to care about their clients! ! Very considerate and the recommendations save me a lot of money! I appreciate how I’m allowed to get service with my mechanic ! Very considerate and the recommendations save me a lot of money! I appreciate how I’m allowed to get service with my mechanic More
Very positive experience in purchasing a certified preowned vehicle. The sales representative was very helpful, knowledgeable and very organized. He walked me through every step with ease preowned vehicle. The sales representative was very helpful, knowledgeable and very organized. He walked me through every step with ease More
Great service. Thomas is awesome and always keeps us update during the repairs. And the mechanic is top notch that works on our trucks. Couldn't be happier about th Thomas is awesome and always keeps us update during the repairs. And the mechanic is top notch that works on our trucks. Couldn't be happier about there service. More
I purchased a 2026 Hummer EV for $110,000 from Rick Hendrick GMC Mall of Georgia, and the delivery experience was extremely disappointing. I waited nearly 3–4 hours for delivery prep and charging, and Hendrick GMC Mall of Georgia, and the delivery experience was extremely disappointing. I waited nearly 3–4 hours for delivery prep and charging, and at closing time I was told the vehicle had not charged. I left the dealership with only 20% battery and arrived home with 5%, which was very unsettling given that this is my first EV. My phone was not set up in the vehicle, and the dealership was already closed, leaving me without support. To make matters worse, the GM charging system—costing $2,100 plus $2,500 for installation—was not set up correctly. GM Energy has been very difficult to work with. I have made roughly 20 calls seeking help and continue to get the runaround. Buyers should be cautious with GM’s EVs and the support provided by Rick Hendrick GMC Mall of Georgia and GM Energy. More
Kendal at the collision center was my service writer. She took excellent care in addressing the issues after the deer tried to destroy my Toyota RAV-4..My vehicle looks and drive great thanks to a all of She took excellent care in addressing the issues after the deer tried to destroy my Toyota RAV-4..My vehicle looks and drive great thanks to a all of Kendal's efforts.. More
Brought my 2024 Corvette in for inspection & oil change with only 2,500 miles. I was advised that there was a transmission problem and that they would have to keep the car, possibly to replace the transmis with only 2,500 miles. I was advised that there was a transmission problem and that they would have to keep the car, possibly to replace the transmission. Needless to say, I was very surprised and disappointed in this news. However, the service advisor Jeff Burton and client advisor were really terrific and got me into a rental car. The bottom line is that the transmission in this new car had to be replaced. I understand there is some sort of service bulletin just for this type of situation. Jeff, a few days later, set up a brief meeting between the mechanic (Vince) and I to discuss what was happening. This was something I greatly appreciated because Vince thoroughly explained what was going on and I left feeling more comfortable, confident, and assured my car was in good hands. About 2 weeks later (most of the time just waiting for the transmission) I picked up my car. Jeff made sure it had also been washed and detailed for me. I sincerely appreciated the personalized quality service. Thank you. This was my very first visit to this dealership since I was looking for a dealership who could take good care of my Vette. I'll definitely be bringing it back. I love my Chevrolet Corvette, and these folks will take very good care of it. More
I continue to receive awesome service from Jeff. He’s quick and mindful of my time. The service videos are a great idea. Keep up the good work!!! He’s quick and mindful of my time. The service videos are a great idea. Keep up the good work!!! More
The sales process and service were awful. Nobody seemed concerned that the truck broke down twice in four months! The salesman was great! Nobody else seemed to care about anything. Nobody seemed concerned that the truck broke down twice in four months! The salesman was great! Nobody else seemed to care about anything. More
Great service! Fast and efficient - wait was minimal. Service Rep very courteous and accommodating - we were on a tight schedule and he took care of us with no pr Fast and efficient - wait was minimal. Service Rep very courteous and accommodating - we were on a tight schedule and he took care of us with no problem. More





