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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.7
484 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 484 reviews

March 02, 2026

Very good. Main reason I buy vehiles at location. Jose Pablo was very polite and professional. Above and beyond. More

by gibbieinva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Pablo AKA JP
February 28, 2026

Everyone was so helpful and welcoming. This was my first big purchase and Justin did a great job at making the process as seamless as possible! More

by kjackson2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Guthrie
Mar 03, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Kjackson2017, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond!

February 27, 2026

The salesman Will was so attentive to all of our questions. We also had an issue with someone calling my spouse repeatedly as a lead when we were on our way to the dealership when I had not provided More

by chaven715
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will and Andrew
February 26, 2026

Experience sucked. Drew Dunivan went above and beyond to ensure sale. Only reason I brought More

by burndab05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Dunivan
February 25, 2026

Great Great Great Great Great Great Great Great G reat Great Great Great Great Great Great More

by Jhackfam5355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Feb 28, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We can't wait to see you again, have a great day.

February 25, 2026

High level of customer service from Thomas in the service department. Makes the visit go smooth More

by Bill H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THOMAS MASON
Feb 27, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Bill H, we're so glad that we were able to go above and beyond your expectations!

February 24, 2026

Great service did not mind the wait. I always wait for my vehicle and all areas were clean, and staff was very helpful. Great Service Team. More

by Mekia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner Flowers
Feb 27, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Mekia, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

February 24, 2026

They are timely, respectful and professional. Service advisor Thomas Mason is exceptional. The inspection videos are awesome. More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
Feb 27, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Jay, we're glad to hear you enjoyed your visit.

February 24, 2026

Came in for recall work and the service department handled things extremely well. Very pleased. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Conner
Feb 27, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Matt, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

February 24, 2026

Very helpful, very friendly, very professional. The whole experience was very easy. I never felt any pressure to buy or not from them More

by ras5571
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Harris
Feb 27, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

If you have any further questions, please give us a call. We're always happy to help!

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