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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
332 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 332 reviews

December 13, 2023

Fantastic service Daniel helped every step of the way. He made the process very smooth and easy More

by kendallene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ortega
Dec 14, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Kendallene, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Buick GMC Richmond! We do hope we can be of assistance in the future. Take care!

December 12, 2023

I recently visited the Short Pump location and was very pleased with the customer service that I received. Troy, greeted me as soon as I walked in and was very helpful. More

by serenityhenry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Turner
Dec 14, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you again for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care! We hope you have a great day!

November 28, 2023

Stanley and the Team at Rick Hendrick have always helped me and my family with our vehicles. Have never had an issue that they can’t resolve in a timely manor! More

by jordan100001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley, Thomas, Karl
Dec 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 28, 2023

Had my car serviced here and they did a great job! Very friendly and easy to work with! I highly recommend! More

by Lpalmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service team
Dec 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Lpalmore, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Buick GMC Richmond.

November 04, 2023

Everyone at this dealership was nice, helpful, and especially patient. The person that helped me was named Ashley Gonzalez and I was very satisfied with her customer service, I recommend this dealersh More

by Lester Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Gonzalez
Nov 08, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Lester Martinez, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2023

This was a great dealership to work with. I love my car and the service was great! More

by Mscott0115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebony Henderson
Nov 02, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Mscott0115, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond!

October 31, 2023

The staff here are outstanding! Everyone here is very knowledgeable and respectful and I always have such a great and positive experience when I get my car serviced. The people in t More

by Ashley Gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
all of them
Nov 02, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Agonzalez, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

October 31, 2023

The receptionist here are outstanding! Everyone here is very knowledgeable and respectful and I always have such a great and positive experience when I get my car serviced. The people in More

by pilarorosgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Gonzalez
Nov 02, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hello Pilarorosgomez, we appreciate you taking the time to leave us this feedback. We are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

October 30, 2023

I had my vehicle in service after my engine gave me troubles on the highway. I was originally given an estimate of 3400 to fix my vehicle by a different shop then I had it towed into hendrick and they More

by kissmykicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Kissmykicks, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2023

This is the best dealership I've shopped at. I will recommend to my friends. Great experience! More

by kalenbanks
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilson
Nov 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Kalenbanks, thank you for sharing your positive experience! We're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Buick GMC Richmond.