Back

Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
329 Reviews

12050 West Broad Street

Richmond, VA

23233

Directions

By Type

Showing 329 reviews

November 02, 2012

The salesman, Dan Sharon, took my order about one month ago. Dan diligently looked for the exact car that I requested and called me yesterday once it came in. Thanks to Dan, I am driving the car I have b More

by Loren Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Sharon
October 31, 2012

Pleasant atmosphere. Was not pressured by salesman(Walt Pleasant atmosphere. Was not pressured by salesman(Walt Roberts) Ms. Lang in finanace was vry professional Matt M. very helpful in getting my blue More

by gerry66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Roberts, Bridgette Lang, Matt M.
October 31, 2012

Walt was very helpful and friendly throughout my car purchasing experience. Walt gave me a test ride in my vehicle, showed me all signaling in case of an emergency, and completely reviewed all accessor More

by tafiegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Roberts
November 20, 2011

I start with the web site of Buick, as with all the car makers, they offer a build your own function, but they also offer to "check inventory" which lead me to work with Kent and Matt. I visited Dominion w More

by trunyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Cole & Matt Meschke
October 07, 2011

I went to Dominion Chevrolet Buick GMC to look for a new I went to Dominion Chevrolet Buick GMC to look for a new car. I found an new Orange 2012 Chevy Sonic on their lot. The salesman Kent Cole came up More

by kickingpooh40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Cole, Matt Mescke, Mike Zaremba, Ron Flores
September 06, 2011

We have worked with Kent Cole on the purchase of several vehicles over the last decade and a half. Kent has always been friendly, upfront, and genuinely interested in our needs and not what the dealer is p More

by tell8021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Cole (Salesman extraordinaire), Mike Zaremba (Finance)
July 21, 2011

Visited for a Malibu test drive. I was greated as soon as I opened my vehicle door and I thought "Here comes the pressure and hard sell". Just the opposite. Saleman was friendly and not pushy at al More

by tfjennings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kent Cole, Bridget Lang, Kim Hill
July 10, 2011

Kent was great he listen to me explain what I wanted and what I was looking for he came back with a strong offer I could not refuse. I will be back again. More

by pwade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Cole
June 26, 2011

I came in to get my car fix, and ended up leaving with a new Car. While waiting for my car to be looked at I decided to go look around the car lot. On my way back inside Kent Cole ask did I find what I wa More

by Franhop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Cole- Legendary Salesman, Gus Eanes- Sales Manager, Bredgett Lang- Finance Manager
...
33