Rick Hendrick City Chevrolet

city Chevorlet is quality service before and after the sale It starts in the sales area then they ensure it goes right through to service. Quality and first class service is their goal and they truly want to kn It starts in the sales area then they ensure it goes right through to service. Quality and first class service is their goal and they truly want to know if they didn't reach it with every visit that's the entire teams goal. You measure it and report on it if you truly want to exceed expectations. They live this goal in every phase of their operations. It has to be a priority from the top down to meet this goal. You'll see it in action when you walk in the door. It starts with the first hello. More

Great customer service Had a great experience with Jodi and everyone eles that helped me . I really appreciate the how nice everyone was ... I will def come back again Had a great experience with Jodi and everyone eles that helped me . I really appreciate the how nice everyone was ... I will def come back again More

Great service I had great customer service and they really made it easy to get the service done in a quickly manner , I would recommend city Chevrolet to friends I had great customer service and they really made it easy to get the service done in a quickly manner , I would recommend city Chevrolet to friends More

Great experience I had a wonderful experience at Rick Hendrick Chevrolet. Dave and Milos went above and beyond to help make it a great experience. They made the experi I had a wonderful experience at Rick Hendrick Chevrolet. Dave and Milos went above and beyond to help make it a great experience. They made the experience pleasant and never pressured me into buying a car. They were very friendly and took extra time to make sure I knew how to use all the features that came with the car. Ayana was very sweet. She worked the whole time with a smile on her face. I appreciate her taking the time to explain everything to us. It was overall a wonderful experience. Thanks!!!! We love our new SUV. More

New Car Buying Process I had driven my old car for ten years. I was not knowledgable about the new technologies. Our salesman answered all of our questions and made the buyi I had driven my old car for ten years. I was not knowledgable about the new technologies. Our salesman answered all of our questions and made the buying process very comfortable. I preferred leather seats, and our salesman assured me they could be installed and not look like an after market addition. I was concerned about the look, but once I chose the leather and it was installed I was very pleased with the end result. Thank you for answering all my questions through out the entire process. More

service In and out in less time than quoted by service writer. Quoted 2 to 2,5 hours and was out in just over an hour. In and out in less time than quoted by service writer. Quoted 2 to 2,5 hours and was out in just over an hour. More

Good experience Everything was done that was on my list. Communication between the service department and myself was good. The time element worked out fine. I did Everything was done that was on my list. Communication between the service department and myself was good. The time element worked out fine. I did not push to have the service done in a hurry. More

5 stars If u looking for Chevy car or truck be sure n check out city Chevolet Charlotte they made me deal of century on a 2016 Z06 If u looking for Chevy car or truck be sure n check out city Chevolet Charlotte they made me deal of century on a 2016 Z06 More

Great car care Everything was well explained and I was kept informed as repairs progressed. Servio did a great job for me! Always a good expierience at this dealersh Everything was well explained and I was kept informed as repairs progressed. Servio did a great job for me! Always a good expierience at this dealership. More

The right vehicle at a good value. Great selection I searched the Charlotte metro area for a new pickup for my personal retirement gift to me. After trying many dealerships I located just what I wanted I searched the Charlotte metro area for a new pickup for my personal retirement gift to me. After trying many dealerships I located just what I wanted at Ricks dealership. Once I drove on the lot I could see why I found what I could not find elsewhere. They have a great inventory even near the end of the model year. More