Riley Volvo Cars Stamford

Have REPEATEDLY had bad service experiences with Riley Volvo. The service advisors are all helpful and friendly, but their technicians are sub-par, and their scheduling system is useless. I've had multipl Volvo. The service advisors are all helpful and friendly, but their technicians are sub-par, and their scheduling system is useless. I've had multiple instances where techs left screws off parts of the car, said they fixed issues that CLEARLY are still not functioning when vehicle is picked up, etc. The scheduling system is useless, because on MULTIPLE occasions, this situation has occurred; You book an appointment, show up at 8am to drop car off, and are told vehicle should be ready by end of day. Then you receive notification at 3pm(near time car should be ready), that vehicle hasn't even been brought up in to shop to be looked at and "they'd like to keep it overnight", only to take ANOTHER full day before they get it back to you. (as if people don't need their car for work, etc) More

Great service and attentive personnel. Very pleasant and comfortable waiting area for customers. Coffee. Machine a very nice and useful touch. Very pleasant and comfortable waiting area for customers. Coffee. Machine a very nice and useful touch. More

Helpful and calm service desk that employees seem to listen and respond in kind to customers listen and respond in kind to customers More

Very satisfied with the recent service provided by staff at Riley Volvo. Ashley Principe was the service advisor. She arranged for a drop off and pick up while my car was being serviced. The staff kept me i at Riley Volvo. Ashley Principe was the service advisor. She arranged for a drop off and pick up while my car was being serviced. The staff kept me informed about the status of my car during the day when I was at work. Car was under warranty so had to pay nothing. Very satisfied with customer care overall at Riley Volvo! More

Pleasant, efficient, informative, and knowledgeable - all round great experience & worth driving an hour out from Manhattan round great experience & worth driving an hour out from Manhattan More

They are very professional, respectful & reliable. I appreciate the loaner cars when needed and the courteous rides from the train station. I can’t talk on the phone from work but we text to communica I appreciate the loaner cars when needed and the courteous rides from the train station. I can’t talk on the phone from work but we text to communicate More

Dan was a pleasure to work with. Everything was handled very professionally. All staff was friendly. Would highly recommend Riley Volvo. In fact I already have! Everything was handled very professionally. All staff was friendly. Would highly recommend Riley Volvo. In fact I already have! More

Honest efficient friendly excellent service Paul zulkeski told me that he will keep my car going and he and his team has done that for years. My Volvo is the best because of them thank you Paul and team Fran told me that he will keep my car going and he and his team has done that for years. My Volvo is the best because of them thank you Paul and team Frances McGill you may use or publish this praise More

Friend Aga had a terrible experience in buying a 2019 CPO XC60 that was delivered with incomplete repairs. Never did what they promised in getting the car up to spec with scratches and tire damage. "Don't wo XC60 that was delivered with incomplete repairs. Never did what they promised in getting the car up to spec with scratches and tire damage. "Don't worry, we will take care of it." What a crock of lies. Now the check engine light is on and they said for her to go elsewhere. They offered to unwind the deal but then chose not to because she complained. Slimy salesman was the first giveaway, poor customer treatment. Amateur hour for second generation owners. Losers, stay away. More

They take good. Care of their long term customers. Ashley was very efficient and helpful this time. Flat tire Care of their long term customers. Ashley was very efficient and helpful this time. Flat tire More