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Rivard Royall GMC

Memphis, TN

Overview
Employees
Reviews
Vehicles
4.8
84 Reviews
Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!
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2621 South Mendenhall Road

Memphis, TN

38115

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Showing 84 reviews

January 23, 2026

Derrick did a fantastic job in making the online purchase and delivery of my vehicle easy and stress free. Definitely keeping Derrick and this dealership in mind when shopping for my next vehicle. More

by footsurgn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2026 -

Rivard Royall GMC responded

Thank you for your great review! It's wonderful to hear that Derrick made your online purchase and delivery experience easy and stress-free. At Rivard-Royall GMC, we strive to provide top-notch service, and we're glad that you felt that during your visit. We look forward to assisting you again when you're ready for your next vehicle! Sincerely The Team at Rivard-Royall GMC

January 23, 2026

This is the third vehicle I purchased from this location and they have been great to deal with. Natasha is always willing to go above and beyond to make sure the buying experience is a pleasure. A+ More

by BOBBYMULLEN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review, Bobby! We're thrilled to hear that your experiences at Rivard-Royall GMC have been so positive, and it's fantastic to know that Natasha has consistently gone above and beyond for you. We truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely The Team at Rivard-Royall GMC

January 21, 2026

Great experience! Derrick was awesome and would definitely do business with them again. Thank you More

by hotrodsnhellraisers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2026 -

Rivard Royall GMC responded

Thank you for your kind words! We're happy to hear you had a great experience with Derrick at Rivard-Royall GMC. We appreciate your support and look forward to assisting you again in the future! Sincerely The Team at Rivard-Royall GMC

January 21, 2026

Good customer service, and got it done in a timely manner Will return for services More

by MAZI.HOWELL
Recommend Dealer
Yes
Employees Worked With
Laura Fisher
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Jan 22, 2026 -

Rivard Royall GMC responded

Thank you for your review, Mazi! We're glad to hear that you experienced good customer service and timely service at Rivard-Royall GMC. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely The Team at Rivard-Royall GMC

January 21, 2026

I've always had the best service at the dealership, from sales to service everyone is great More

by C_NATICOLE
Recommend Dealer
Yes
Employees Worked With
Laura
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Jan 22, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you've always had the best service at Rivard-Royall GMC. Our team works hard to provide excellent experiences, and it's great to know that you've felt that in both sales and service. We look forward to seeing you again soon! Sincerely The Team at Rivard-Royall GMC

January 18, 2026

It was clean they were sufficient they were professional Laura were knowledgeable about parts and labor More

by Gary Watkins
Recommend Dealer
Yes
Employees Worked With
Laura in the service department
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Jan 19, 2026 -

Rivard Royall GMC responded

Thanks so much for your insightful review, Gary! We truly appreciate your kind words about our staff at Rivard-Royall GMC. It's great to hear that you found the facility clean and our staff professional and knowledgeable. We strive to provide the best service possible and are glad you had a positive experience. Our team looks forward to seeing you again! Sincerely The Team at Rivard-Royall GMC

January 17, 2026

Everyone that I met at the dealership were very welcoming and friendly. Buying the car went smooth and easy - thanks to all who expedited the purchase. And LOVE my new GMC Terrain! Still learning ! More

by BUNTY99
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Royall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Rivard Royall GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a smooth and easy experience at Rivard-Royall GMC and that our team made you feel welcomed. We're also glad to hear you're loving your new GMC Terrain! If you have any questions as you continue to learn about your vehicle, feel free to reach out. We look forward to seeing you again! Sincerely The Team at Rivard-Royall GMC

January 16, 2026

They went above and beyond with the service they provided. Invited me in and offered coffee when I first arrived. They provided me with a loaner truck. The service was completed in a timely manner a More

by MONKEYNURSE2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Rivard Royall GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the service you received at Rivard-Royall GMC. It’s great to hear that our team went above and beyond to make your experience enjoyable, from offering coffee to providing a loaner truck. We pride ourselves on excellent communication and timely service, and we're thrilled to know we met your expectations. We're glad you chose us, especially after your previous experiences elsewhere. We look forward to welcoming you back soon! Sincerely The Team at Rivard-Royall GMC

January 10, 2026

Charles put forth effort other dealers did not. Found the vehicle we were looking for. More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2026 -

Rivard Royall GMC responded

Thank you, Scott, for your wonderful review! We're thrilled to hear that Charles went above and beyond to find the vehicle you were looking for. At Rivard-Royall GMC, we strive to provide exceptional service, and it’s great to know we succeeded in your experience. We look forward to assisting you again in the future! Sincerely The Team at Rivard-Royall GMC

January 09, 2026

Okay Everything was ok and they worked to correct all issues Staff was great in and friendly More

by sandraybrown44
Recommend Dealer
Yes
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Jan 10, 2026 -

Rivard Royall GMC responded

Thank you for your feedback, Sandray! We're glad to hear that everything was okay and that our staff was friendly and worked to correct any issues. Your experience is important to us at Rivard Royall GMC, and we appreciate your kind words. If you have any further concerns or need assistance in the future, please don't hesitate to reach out! Sincerely The Team at Rivard-Royall GMC

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