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Rivard Royall GMC
Memphis, TN
176 Reviews
Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 12:00 PM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 176 reviews
July 13, 2026
Service does not communicate well. I know I have a history with them but its been less than desirable to say the least. Having to constantly call for updates after being told that they I know I have a history with them but its been less than desirable to say the least. Having to constantly call for updates after being told that they would reach out to me by a certain time is unacceptable. At a certain point, I know they just want me gone and they have made that clear. I will never return to this dealer unless its related to warranty work they are responsible for More
by TATTON.HAMMONTREE
Verified CustomerEmployees Worked With
eric
July 07, 2026
My sales lady was great. She. Was very know about the vehicles that was on the lot. She took the time to let us look at many different trucks. I would recommend her to my fri She. Was very know about the vehicles that was on the lot. She took the time to let us look at many different trucks. I would recommend her to my friends. More
by kmphogs
Employees Worked With
July 03, 2026
Customer service was top tier! The salesperson was thorough, professional and communicative. The financing process was seamless & stress-free. I recommend this dealership to anyone The salesperson was thorough, professional and communicative. The financing process was seamless & stress-free. I recommend this dealership to anyone looking for great deals, transparency and superior customer service! More
by Patrice Williams-Wooten
July 01, 2026
Everyone was welcoming. My dealer was very patient and helpful. He really didn't mind going the extra mile.I felt comfortable and he explained everything in terms I could und My dealer was very patient and helpful. He really didn't mind going the extra mile.I felt comfortable and he explained everything in terms I could understand. It was overall a very good experience. More
by GLENDAJONES257
Employees Worked With
Jarvis
June 29, 2026
I had a great experience working with Jamie Diltz at Rivard-Royall GMC. I was shopping for a very specific vehicle, and Jamie was patient, responsive, and helpful throughout the search. Once I landed on Rivard-Royall GMC. I was shopping for a very specific vehicle, and Jamie was patient, responsive, and helpful throughout the search. Once I landed on the right truck, he answered my questions, helped work through the numbers, and made sure I had the information I needed before making a decision. I especially appreciated that he was straightforward and transparent about the available discounts. The process had a lot of moving parts, but Jamie stayed engaged and helped get everything across the finish line. I would recommend Jamie to anyone looking for a vehicle, especially if you want someone who is professional, easy to work with, and not overly pushy. More
by DLP
Employees Worked With
June 25, 2026
They were friendly and the transaction went quickly and smoothly. No They had a nice store. smoothly. No They had a nice store. More
by David H
June 25, 2026
Tasha was awesome, she made my buying experience great and she got me exactly what I wanted. Came to buy myself a vehicle and ended up getting my wife a vehicle as well. Everyone had very good customer se and she got me exactly what I wanted. Came to buy myself a vehicle and ended up getting my wife a vehicle as well. Everyone had very good customer service!! I highly recommend anyone looking for a vehicle to go to Rivard GMC!!! More
by sherlitaj
Employees Worked With
June 23, 2026
Charles was a delight to work with. From start to finish, he ensured the process was seamless. Service was quick, and the price could not be matched. From start to finish, he ensured the process was seamless. Service was quick, and the price could not be matched. More
by meredithcarlyj
Employees Worked With
June 23, 2026
Wells did a fantastic job, no stress, explained everything. Quick transaction. Would highly recommend to anyone looking to purchase- go see Wells everything. Quick transaction. Would highly recommend to anyone looking to purchase- go see Wells More
by Morgan.Solutions
Employees Worked With
Wells was fantastic
