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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.6
896 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 896 reviews

January 16, 2026

You guys are too expensive And I had to wait an extra week to get my vehicle because you didn't receive the insurance check Bad business More

by bohanstephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Lee
Jan 19, 2026 -

Riverdale Chrysler Jeep Dodge Ram responded

An extra week sounds frustrating, and we're very disappointed to see you feel this way about our pricing. If you would be willing to discuss this situation further, I would appreciate the chance to speak with you and clear up any confusion. Sincerely, Jamie Brown - Customer Care Manager - 845 320 3151

December 26, 2025

Charlie made sure to get get everything i needed regarding paperwork and was friendly and respectful More

by fernjames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cabrera
Dec 29, 2025 -

Riverdale Chrysler Jeep Dodge Ram responded

James, it means so much to us to see your review! Thanks from Charlie and the team at Riverdale Chrysler Jeep Dodge Ram.

December 02, 2025

Excellent service department. Way above any service department I have ever been to. Could not do enough for the customer. More

by pauliepadovano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Juseinoski, Stanley Charles
Dec 03, 2025 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the glowing feedback! We're thrilled to hear you had such a positive experience with our service department. We truly appreciate your business and look forward to serving you again at Riverdale Chrysler Jeep Dodge Ram!

December 01, 2025

They are extremely accommodating! Kayla and Jamie are the best! They get me in and out as quickly as possible. More

by jcossa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla, Jamie
Dec 02, 2025 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for your thoughtful review! We are pleased to see that Kayla, Jaime and the rest of the team were so helpful. Thank you for choosing Riverdale Chrysler Jeep Dodge Ram and we wish you a safe and happy holiday season.

November 26, 2025

Excellent customer service. Very attentive, Alex was extremely helpful and knowledgeable. Definitely a five stars! More

by luiscruz0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex! , Bobby Albert, Freddy Juseinoski, Stanley Charles
Dec 01, 2025 -

Riverdale Chrysler Jeep Dodge Ram responded

We are delighted to hear that Alex exceeded your expectations! Thank you for choosing Riverdale Chrysler Jeep Dodge Ram and for sharing your experience. Safe travels!

November 26, 2025

Been doing business with Riverdale Chrysler for two decades which should tell you something about customer loyalty! More

by mortedart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Bennett, Brian Perez.
Dec 01, 2025 -

Riverdale Chrysler Jeep Dodge Ram responded

Your 20 years of loyalty mean the world to us! Thank you for choosing Riverdale Chrysler Jeep Dodge Ram and for sharing your wonderful feedback. Here's to many more years together!

November 26, 2025

Alex is the best worker there he fixed my car recall in 2 days and communicated with me all the way keep him and get rid of the rude female staff they are very disrespectful More

by Kassimcaballero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 01, 2025 -

Riverdale Chrysler Jeep Dodge Ram responded

I'm happy to hear Alex took such good care of you, but I am sorry to hear some of our team fell short. I assure you we will use this feedback to improve in the future. Thank you for your business and for sharing your experience. All of us at Riverdale Chrysler Jeep Dodge Ram appreciate your support! We wish you safe travels ahead! - Riverdale Chrysler Jeep Dodge Ram

November 18, 2025

Very disappointed with the service, even knowing my vehicle has a lot of miles every time I took in for service the vehicle was never properly service, they gain money from an insurance I have and I s More

by raybx23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla,janellie
Nov 19, 2025 -

Riverdale Chrysler Jeep Dodge Ram responded

We're truly sorry to hear about your frustrating experiences and the inconvenience you've gone through. We take such feedback seriously, and it's disheartening to know that our service did not meet your expectations. We'd like to better understand what happened and see how we can assist you moving forward. Please don't hesitate to reach out. Thank you, Jamie Brown - Customer Care Manager - 845-353-1919 x 3151

November 05, 2025

Great service… customer service was very helpful… I recommend checking out … they’re always helpful More

by valdo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Nov 06, 2025 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you so much! We appreciate your business here at Riverdale Chrysler Jeep Dodge Ram.

October 22, 2025

Everyone was friendly and helpful! They got my Jeep in and out in under an hour! Great place! I wish I lived closer. I would come here for every service. More

by ODell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 23, 2025 -

Riverdale Chrysler Jeep Dodge Ram responded

ODell, thank you for visiting Riverdale Chrysler Jeep Dodge Ram and sharing your five-star review! We wish you safe travels ahead and we're honored to have earned your confidence!

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