Riverhead Ford Lincoln

They were honest reliable and respecteful. always in contact with me every step of the way. Wish it came sooner but it is what it is. always in contact with me every step of the way. Wish it came sooner but it is what it is. More

Buying experience Great! Service NOT so good. Told conflicting information from Service department, inadequate service on vehicle. Car upon return had one one tire with low pressure. conflicting information from Service department, inadequate service on vehicle. Car upon return had one one tire with low pressure. More

Dealership looks and operates as if it’s 1970. Servicing my Mach e felt like I was in the movie Back to the Future. I was never contacted, called, texted, emailed, about the cars status (supposed to take my Mach e felt like I was in the movie Back to the Future. I was never contacted, called, texted, emailed, about the cars status (supposed to take 2 hours) until I called the next day to inquire. I arranged the appointment online, via ford website, and requested shuttle service back to my home (4 miles). I was told they no longer provide this service. Ultimately they did come through with me driving home with a staff member to drive the car back. Arranging to be picked up the next day was also a struggle but did occur. The reason I chose this dealer was the convenience of living so close by. Go figure. Lastly. I brought the car in for the 4 recalls. Only 2 were completed being told I had to wait to the spring and warmer weather because it involved the glass roof and windshield replacement? I hope they both remain attached😬 More

Riverhead Ford has been my go to Dealership for many years. Sales and service has always been excellent and the staff is always pleasant and helpful. I highly recommend them.. years. Sales and service has always been excellent and the staff is always pleasant and helpful. I highly recommend them.. More

Easy, unstressful transaction. Sales and followup backoffice was professional and honest. I recommend without hesitation. A+++++ backoffice was professional and honest. I recommend without hesitation. A+++++ More

Bill Seydel was a pleasure to converse with, however this dealership price gouges on their inventory, which is why they don't include pricing on their website. dealership price gouges on their inventory, which is why they don't include pricing on their website. More

Quality work. Wayne is the service rep we deal with and he’s great. Riverhead Ford is 20 miles from my house but there are three or more other dealers close. I have chosen Riverhead as my preferred service he’s great. Riverhead Ford is 20 miles from my house but there are three or more other dealers close. I have chosen Riverhead as my preferred service center. I’ve also bought a used car there, leased a suv there and purchased a suv there. I’ve never been disappointed: More

Ed Martin was such a pleasure to work with. He took his time and explained everything I needed to know about my new car. He really made me feel at ease from start to finish. I would definitely come back time and explained everything I needed to know about my new car. He really made me feel at ease from start to finish. I would definitely come back to Riverhead Ford Lincoln and I will be recommending them as well! More

Ed Martin was a pleasure to deal with. He was knowledgeable and helpful throughout the entire transaction. He even helped sync my phone with the vehicle. knowledgeable and helpful throughout the entire transaction. He even helped sync my phone with the vehicle. More