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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,079 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,079 reviews

June 18, 2025

Excellent customer service. A very safe and relaxing atmosphere. I'm very grateful for my vehicle. Being taken care professionally professionally and in a timely manner. More

by kevinj4004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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June 18, 2025

Great service, fast work. Quality work. Nice people. Informative. Decent pricing. All around a god experience. More

by austinlawson111111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Brittney
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June 17, 2025

Very professional service. The technician kept me updated on the type of service my car needed . More

by Jessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Jun 18, 2025 -

Rivertown Ford responded

Hi Jessie, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! Thank you again, and have a fantastic day!

June 17, 2025

Servicing my Ford is easy and quick. Thanks to my service advisor Tom McCain. Will be coming back for another service I need maybe in a month. More

by Nvkline13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Jun 17, 2025 -

Nvkline13 responded

Great customer service received on my last car oil change. Thanks to my service advisor Tom.

June 17, 2025

Tom McCain was very knowledgeable in service practices and very helpful. Good job Tom McCain More

by stanley.parish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, McCain
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June 17, 2025

Excellent experience. Tom McCain was Excellent. He explained everything to me. Excellent Excellent Excellent. Tom is very good. I will definitely ask for him again. More

by aehleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
June 16, 2025

Great customer service precise and fast. All services were performed as stated. Will return in the future for service on my vehicle More

by David86.dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar
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Jun 18, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 13, 2025

I absolutely love Lacey and Hunter in the service area—they always go above and beyond to take care of me! And Zac in the sales department is just as amazing. The whole team makes every visit smooth, More

by jericapeacock20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey, Hunter, Zac
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Jun 15, 2025 -

Rivertown Ford responded

Hi, we're happy you found Lacey, Hunter and Zac to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2025

Andrew was awesome! He was very professional and answered all of my questions. The service was fast with a reasonable wait time. More

by Lat1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jun 13, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Thank you, and have a fantastic day!

June 12, 2025

Everyone is extremely nice! Awesome service and was pretty quick. I would definitely recommend to others. More

by alyssa.mcspadden24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Report | Print
Jun 13, 2025 -

Rivertown Ford responded

Hi, thank you so much for your positive comments about Rivertown Ford! Thanks again for the recommendation, and have a fantastic day!

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