Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rivertown Ford
Columbus, GA
1,088 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,088 reviews
June 20, 2025
Service writer met us on arrival and performed a professional and efficient checkin. During service he texted an update on progress along with a service approval form. Service was completed as promi professional and efficient checkin. During service he texted an update on progress along with a service approval form. Service was completed as promised. Vehicle pickup went smoothly. We really appreciated being kept informed throughout. All in all a super pleasant experience. More
by John
Employees Worked With
James Menard
June 20, 2025
Everyone was very courteous and attentive to our needs. We would definitely recommend RIVERTOWN to others. We are especially appreciative of Chantel who was our sales person We would definitely recommend RIVERTOWN to others. We are especially appreciative of Chantel who was our sales person More
by Donna0418
Employees Worked With
Chantel, Lisa
June 20, 2025
Mr Andujar the service rep did an outstanding job. He took the time to explain service being performed on my vehicle. The wait time was very fast. He was very professional in all he did. He took the time to explain service being performed on my vehicle. The wait time was very fast. He was very professional in all he did. More
by michaelwdelk
Employees Worked With
Robbie Andujar
June 20, 2025
James helped us along the way with excellent customer service for a safety recall for our vehicle we purchased from Rivertown Ford. Definitely will be back for any services. service for a safety recall for our vehicle we purchased from Rivertown Ford. Definitely will be back for any services. More
by david.rios901
Employees Worked With
James
June 20, 2025
Tom provided promo and professional service. I appreciated him reaching out to us about a potential tire issue and giving us a quote if a tire were needed. Thankfully we didn't. I appreciated him reaching out to us about a potential tire issue and giving us a quote if a tire were needed. Thankfully we didn't. More
by poynerbarry
Employees Worked With
Tom and Mikayla
June 19, 2025
Rivertown Ford is always the greatest. They always take care of me and my family. The entire staff is always kind, courteous and professional. I wouldn't take my car any place else. They always take care of me and my family. The entire staff is always kind, courteous and professional. I wouldn't take my car any place else. More
by Wenrobcol
Employees Worked With
Robbie Andujar and others.
June 19, 2025
Excellent customer service. Mr Gary my representative really cares in meeting the customer needs, he explained all recommended services in detail. Great price, fast service. Str Mr Gary my representative really cares in meeting the customer needs, he explained all recommended services in detail. Great price, fast service. Strongly recommend it. More
by El Loco
Employees Worked With
Mr Gary
June 19, 2025
Mr Menard was fantastic in the service department actually took the time to go through all my service records to track what needed to be done. actually took the time to go through all my service records to track what needed to be done. More
by Michaelshack77
Employees Worked With
Mr. Menard
