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Rivertown Ford

Columbus, GA

4.8
1,084 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,084 reviews

June 17, 2025

Very professional service. The technician kept me updated on the type of service my car needed . More

by Jessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 18, 2025 -

Rivertown Ford responded

Hi Jessie, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! Thank you again, and have a fantastic day!

June 16, 2025

Great customer service precise and fast. All services were performed as stated. Will return in the future for service on my vehicle More

by David86.dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar
Jun 18, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 13, 2025

I absolutely love Lacey and Hunter in the service area—they always go above and beyond to take care of me! And Zac in the sales department is just as amazing. The whole team makes every visit smooth, More

by jericapeacock20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey, Hunter, Zac
Jun 15, 2025 -

Rivertown Ford responded

Hi, we're happy you found Lacey, Hunter and Zac to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2025

Andrew was awesome! He was very professional and answered all of my questions. The service was fast with a reasonable wait time. More

by Lat1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 13, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Thank you, and have a fantastic day!

June 12, 2025

Everyone is extremely nice! Awesome service and was pretty quick. I would definitely recommend to others. More

by alyssa.mcspadden24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Jun 13, 2025 -

Rivertown Ford responded

Hi, thank you so much for your positive comments about Rivertown Ford! Thanks again for the recommendation, and have a fantastic day!

June 11, 2025

Very up front and straight forward. They were a great help on making the deal More

by Jabroniebrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JLAN CARSON & FRANKIE
Jun 13, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 11, 2025

Great service department. ..Tom McCain best Service Advisor! He has always gone above and beyond. Give him a bonus... More

by DUMLAOFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Jun 13, 2025 -

Rivertown Ford responded

Hi, thanks for your praise and kind comments about Tom. Feel free to reach out to us if you need anything. Have a wonderful day.

June 11, 2025

Dj was so helpful and great to work with ! ! Absolutely no hassle. Would definitely recommend!! More

by Debbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dj and Tommy
Jun 13, 2025 -

Rivertown Ford responded

Hi Debbie, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

June 11, 2025

Very nice people service is great. Staff is very profesonial and the facility is very clean More

by zlow740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 13, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We can't wait to see you again, have a great day.

June 10, 2025

The dealer and the dealership exceeded all my expectations and were beyond exceptional while keeping me informed on a specific automobile. More

by grant,beer123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Crowell
Jun 12, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!