Rivertown Ford

Great service department. ..Tom McCain best Service Advisor! He has always gone above and beyond. Give him a bonus... ..Tom McCain best Service Advisor! He has always gone above and beyond. Give him a bonus... More

Dj was so helpful and great to work with ! ! Absolutely no hassle. Would definitely recommend!! ! Absolutely no hassle. Would definitely recommend!! More

Very nice people service is great. Staff is very profesonial and the facility is very clean Staff is very profesonial and the facility is very clean More

Excellent customer service. No pressured sales of things that aren't needed. Friendly and happy. No pressured sales of things that aren't needed. Friendly and happy. More

Gary took care of our tire needs expeditiously! We are very grateful to Gary for going above and beyond to ensure we were satisfied! We are very grateful to Gary for going above and beyond to ensure we were satisfied! More

The service was efficient, my advisor was personable and responsive. It was easy to make an appointment. responsive. It was easy to make an appointment. More

The dealer and the dealership exceeded all my expectations and were beyond exceptional while keeping me informed on a specific automobile. expectations and were beyond exceptional while keeping me informed on a specific automobile. More

The service dept was exceptional! Robbie Andujar is incredibly professional, knowledgeable, and provides phenomenal customer service. Everyone has expertise in something and he did no Robbie Andujar is incredibly professional, knowledgeable, and provides phenomenal customer service. Everyone has expertise in something and he did not look down upon me for not understanding auto care (my expertise is healthcare). He explained the condition of my tires and the problem I experienced after tire rotation and patching a nail in one tire in terms that were easy to understand and promptly corrected the issue with my Bronco. Not only that, he communicated with me well on updates and made it convenient for me to pick up after hours. Robbie Andujar, thank you so much for your kindness and exceptional customer service. You are so greatly appreciated! This was the best experience I’ve ever had working with Ford. More

I enjoyed the convenience of pickup and delivery of my vehicle. James communicated well about my concern. One major downside I had with this experience is the driver, Piper, left my window open so I came vehicle. James communicated well about my concern. One major downside I had with this experience is the driver, Piper, left my window open so I came home to find my service report and driver side soaked from the rain. More

It was very easy to make my service appointment. My service advisor explained what was done to resolve the issue with my vehicle. My service advisor explained what was done to resolve the issue with my vehicle. More