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Rivertown Ford

Columbus, GA

4.8
1,088 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,088 reviews

June 07, 2025

Excellent & Thorough Communication - Fast Service - Expert Work From start to finish, between scheduling and pickup, I was thoroughly impressed with my service at Rivertown Ford! More

by Auto Spa Exotica LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson, Carlos
Jun 10, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2025

Tom Mcain in the service department is great, he always has the best attitude and he is very knowledgeable on all our Ford vehicles. More

by rlvhewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mcain
Jun 10, 2025 -

Rivertown Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Tom here at Rivertown Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

Great service and done sooner than expected. And with a discount for scheduling online. Highly recommend. 85,000 More

by dwilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Jun 10, 2025 -

Rivertown Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2025

I brought my F150 in to Rivertown Ford for a service and from the second I walked in to when I picked my vehicle up was nothing but great service. This is all thanks to James Menard! Positive attitude and s More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Menard
Jun 10, 2025 -

Rivertown Ford responded

Hello Charles, thank you for your kind review; we are happy to pass along your comments to James here at Rivertown Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2025

Great, quick service, and lots of knowledgeable friendly staff to help or answer your questions, and very clean building. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Jun 10, 2025 -

Rivertown Ford responded

Hello Beth, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Mr.Gary was an outstanding Vehicle Service Representative at Rivertown Ford. Maintenance was very knowledgeable and helpful. More

by houseyjm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 06, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff Gary to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2025

Always A1 when taking truck in for maintenance or in need of parts and also buying vehicles More

by DonMud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angular/ James Menard(paperwork
Jun 06, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

I brought my Ford Maverick to get serviced and an oil change. Robbie was very helpful and friendly which makes my day. More

by Jenny Wren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Jun 05, 2025 -

Rivertown Ford responded

Hello Jenny, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

Joe Willie, the Acquisition Manager with Rivertown Ford, contacted me through Facebook marketplace and told me that he would pay 31k that day for my truck. I told him that as I was trying to buy my first ho More

by blakeharcey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Willie
Jun 11, 2025 -

Rivertown Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Skye Bardill General Manager - Rivertown Ford sbardill@rivertownford.com (706) 641-6873

May 31, 2025

The service was great and Mackenzie was great, got me right in and was done in no time More

by pauljcoleman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Jun 01, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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