
Rivertown Subaru
Columbus, GA
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I was quickly greeted by several employees when I dropped off my car. My main interaction was with Amber, who greeted me warmly and professionally . When I described the various areas of concern she took not off my car. My main interaction was with Amber, who greeted me warmly and professionally . When I described the various areas of concern she took notes and suggested more areas that might be involved due to the mileage and age of my car but assured me the mechanic would make a thorough inspection. Soon after I received a text message from Amber outlining the things that needed repair or replacing, the reason why and the estimated cost of each. A few hours later my car was ready for pick up. Overall I was very pleased. More
Great customer service! Clean facility and everyone was very professional. I was informed every 10 to 20 minutes on the status of my vehicle. Clean facility and everyone was very professional. I was informed every 10 to 20 minutes on the status of my vehicle. More
Very friendly staff. Salesman was vey knowledgeable. Salesman was not pushy, was only making sure we got what we wanted . Salesman was vey knowledgeable. Salesman was not pushy, was only making sure we got what we wanted . More
They were helpful & gave good information, as well as timely service. They also provided important information , then proceeded with doing necessary repairs or part replacements. timely service. They also provided important information , then proceeded with doing necessary repairs or part replacements. More
Friendly and dedicate personnel. Knowledgeable and open for questions. Eager to customer satisfaction. Great dealership. Knowledgeable and open for questions. Eager to customer satisfaction. Great dealership. More
From the first email about a car to the picking up the car a week later I had nothing but professional, polite, helpful service. It was a relief to actually to have people who care about their job and th car a week later I had nothing but professional, polite, helpful service. It was a relief to actually to have people who care about their job and the customer. More
Service department was great, I was in and out in about 45 minutes, I got great customer service, and was informed of everything that was going on with my vehicle 45 minutes, I got great customer service, and was informed of everything that was going on with my vehicle More
Riverton Subaru has a wonderful service department! ! The staff is friendly, welcoming, and most importantly, very competent!! It's nice to actually enjoy a trip to a service department!!😊 ! The staff is friendly, welcoming, and most importantly, very competent!! It's nice to actually enjoy a trip to a service department!!😊 More