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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.0
628 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 628 reviews

June 05, 2024

I was charged $468. 63 just to let me know that my car needs a harvest. I believe they keep the car longer to charge more with an expensive diagnostic HR rate. They calle More

by dinelsonurbano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brockston doesn’t let the customer finish a sentence when he is already responding. Let me elaborate my question or idea before you respond and speak elocuente and at normal pace not fast like everyone understands what you are saying. , John Hopkins
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Helpful
June 04, 2024

I am unsure if my tires were rotated so would like a follow up call 706-332-4484. More

by cindylaw1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
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Jun 07, 2024 -

Rivertown Toyota responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
June 04, 2024

My service adviser was great … very helpful and accommodating to me. Plus the service I came for was finished before I thought it would be! Toyota service was great More

by SLowery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert ?
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Jun 07, 2024 -

Rivertown Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Toyota. If you have any further questions, please give us a call. We're always happy to help!

Helpful
June 04, 2024

Great customer service with a friendly staff who is always willing to assist its customers with their car needs. More

by Ericka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanton Kyle
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Jun 05, 2024 -

Rivertown Toyota responded

Hi, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

Helpful
June 02, 2024

Not friendly, I had an appointment at 12pm. I arrived at 11:50. At 3:00 I went to check on my vehicle , the young lady told me it would be going in in 10 came and minutes. I told her the time More

by lady.searcy369
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natali
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Helpful
June 01, 2024

Always good when I take my vehicle to Toyota they always give me good results and wonderful service More

by montinemccoy49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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Jun 03, 2024 -

Rivertown Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Helpful
May 29, 2024

Wonderful experience! I highly recommend Rivertown Toyota to anyone who is looking for a new or used vehicle!!! More

by jhmccain20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson, John Hopkins
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May 30, 2024 -

Rivertown Toyota responded

We're delighted to learn that your experience was wonderful! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 29, 2024

Everything was done in a timely manner. I did not have to wait long for service. More

by Psalm12118a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
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May 30, 2024 -

Rivertown Toyota responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 29, 2024

This was my first service visit with my new 4Runner knot bought at this dealership) and Jose did a great job taking my truck in and getting it through service. More

by FerrelW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Torres
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May 30, 2024 -

Rivertown Toyota responded

We're delighted to learn about your positive experience and the great assistance provided by Jose! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 24, 2024

I purchased my 2015 Highlander from them & have gone there every time for my routine maintenance. More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Buckner
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May 27, 2024 -

Rivertown Toyota responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
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