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Rob Sight Ford - Service Center

Kansas City, MO

4.9
642 Reviews

642 Reviews of Rob Sight Ford - Service Center

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November 29, 2011

I was told the price would be $394 and the bill was for $445. I also told them the left running light was brighter than the right, and it still is. Service rep did not convey this information to me when More

by ruthshroyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember
Nov 29, 2011 -

Rob Sight Ford responded

Thank you for your feed back about your visit.I apologize for us not taking care of you properly. Please email me richpoe@robsight.com or contact me at my direct extension 816-941-1240 to discuss this matter further. I would love the opportunity to make it right for you asap. Sincerely, Rich Poe General Manager

November 27, 2011

I was waited on as soon as I pulled in. The work was performed in less time than usual and I was on the road again quickly. More

by Stewart64012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Craig Touchstone
November 23, 2011

It seems like the service always takes longer than what I was advised. I was told the oil change would be approx 45 min but it was over an hour. More

by aukharmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
November 22, 2011

Brought my Lincoln MKZ in for first service. Everything done to my satisfaction. I have bought several Lincolns from this dealership and have always been pleased. More

by William L. Ward
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
November 20, 2011

As usual, the attitude of the people I dealt with and the on-time completion of the service made it a pleasure to do business with you again. More

by Neumand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
November 19, 2011

Took 2011 Mustang GT (purchased used from individual not this dealer) for an oil change. I'm very picky about nicks/scratches/etc. and discussed my concerns with the serivce department who understood and m More

by steve246810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Erick Davidson & JD Schilb
November 13, 2011

We have been coming to Rob Sight Ford since moving to Kansas City, and have been consistently and extremely pleased with their customer service and care of our vehicle. Craig has usually been our servic More

by rchobbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone, Craig Touchstone
November 07, 2011

Enjoyed the experience. My truck needed work done due to a concern that came about in the service area of the dealership. The Auto body shop took care of everything and kept me appraised along the way. More

by David Martin
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
November 02, 2011

I really enjoyed my experance with the service and sales part of the dealership. I called JD in service about getting the recalls done on my 2005 F-150 and that I was in the market of a new vehicle and he More

by hollywoodbass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JD in service do not remember his last name. another service tech. do not remember his name. and Keith Koenigsdorf salesman
November 01, 2011

It was a pleasure to work with everyone here. Even though it is unfortunate that our vehicle was damaged we were assured it would look good as new and it does. Thank You!! More

by cmmatheny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Connie
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