Robert Brogden Buick GMC - Service Center

Unexpected car problems I pulled into the service department unexpectedly late on Friday afternoon because my car very suddenly stopped shifting and couldn’t be driven. I was I pulled into the service department unexpectedly late on Friday afternoon because my car very suddenly stopped shifting and couldn’t be driven. I was told they would look at the car as soon as possible and offered a ride home. By Saturday at lunch the car was ready! I expected to have to leave it for a week! More

Fast, honest, great customer service and great pricing Everyone at Robert Brogden was over the top friendly, polite, and what stood out to me the most was that every employee I saw seemed legitimately hap Everyone at Robert Brogden was over the top friendly, polite, and what stood out to me the most was that every employee I saw seemed legitimately happy! Something you just don't see nowadays at dealerships. The showroom was packed with customers Saturday as I waited to get my oil change (which they squeezed me in with no appt and had me on my way in under 30 minutes) and even more surprising then seeing the employees look so happy, I didn't see a single customer who didn't seem excited to be here... This place was nothing like any dealership I've ever visited! I will definatly be back. More

Love this dealership Jeramie is also polite, funny and helpful. He's always upfront with his customers and gets back with them in a timely manner. Wonderful experience. Jeramie is also polite, funny and helpful. He's always upfront with his customers and gets back with them in a timely manner. Wonderful experience. More

Oil change and tire rotation Did an excellent job on servicing my 2018 GMC Canyon!!!! Service appointment right on time. Got me out in a little over an hour Perfect timing. Did an excellent job on servicing my 2018 GMC Canyon!!!! Service appointment right on time. Got me out in a little over an hour Perfect timing. More

Fast and professional service. Treated as valued guest as soon as I pulled in for service. Work was completed quickly and accurately. It was a pleasure to work with Robert Beaver. Treated as valued guest as soon as I pulled in for service. Work was completed quickly and accurately. It was a pleasure to work with Robert Beaver. More

Good service prompt attention Good prompt service thank you they got me in in a timely manner and told me what the problem was waiting on the part to come in in the next day or two Good prompt service thank you they got me in in a timely manner and told me what the problem was waiting on the part to come in in the next day or two More

Discovered issue 2 weeks ago, I took my car in for an oil change. When they did the inspection, they found a leak in my transfer case seal. It wasn't a bad leak but 2 weeks ago, I took my car in for an oil change. When they did the inspection, they found a leak in my transfer case seal. It wasn't a bad leak but they recommended getting it taken care of sooner rather than later. Since the vehicle is under warranty, it was a no brainer. Had they not performed the inspection, the leak could have developed into a major issue. When the warranty had expired. More

GOOD QUALITY SERVICE ALTHOUGH SLOW AT TIMES I was in for an oil change and tire rotation on my new envision. We found a damaged tire that needed replacing. The tire was to be ordered the next I was in for an oil change and tire rotation on my new envision. We found a damaged tire that needed replacing. The tire was to be ordered the next day, but it took almost 2 weeks to get the problem resolved. I talked to my sales representative Bob Myers and he got in touch with the service department and they finally got it taken care of.. More

Friendly and very professional. Service representative carefully listened to problem and And very responsive, Jermin walked extra mile to drive back my car from end of lot. I really Service representative carefully listened to problem and And very responsive, Jermin walked extra mile to drive back my car from end of lot. I really thanks his courtesy. More

Good job! Called at the last minute and they couldn’t get me in soon enough so I got an appointment somewhere else. Kristin called me back and I explained what Called at the last minute and they couldn’t get me in soon enough so I got an appointment somewhere else. Kristin called me back and I explained what happened. She appologized and got me in the next day. Thanks again Kristin!!! More