Back

Robert Brogden Buick GMC - Service Center

Olathe, KS

4.2
1,779 Reviews

1,779 Reviews of Robert Brogden Buick GMC - Service Center

Sort by
November 03, 2018

Great service I was late for my appointment for an oil change and they got my vehicle in right away and was completed in less than 45 minutes More

by mhorton150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Nov 05, 2018 -

Robert Brogden Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 02, 2018

Oil change and tire rotation Good job done in timely manner. Friendly service department and a great place to wait. Thanks for the coffee and muffins. I appreciate the work being More

by RONM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen McCullough
Nov 05, 2018 -

Robert Brogden Buick GMC responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Craig Blacklidge - General Manager - (913) 782-1500

October 31, 2018

No title Simple oil change. Friendly staff. Efficient work. That is all I have to say. They are good at what they do and provide good service. More

by RDCLAY6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Carey
October 30, 2018

Low Tire Pressure I had a low tire pressure and made an appointment that same day to have it looked at. The repair took two hours (They were really busy), but they sti More

by TMLIND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Oct 30, 2018 -

Robert Brogden Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Craig Blacklidge - General Manager - (913) 782-1500

October 27, 2018

great experience always with Kristen , very attentive to detail ! Went over everything that was going to be done before hand ! Also advised of upcoming ser More

by OOGRAM49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen McCullough
Oct 30, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Craig Blacklidge - General Manager - (913) 782-1500

October 25, 2018

service great service, very timely, best service department I have ever experienced. quick, friendly, knowledgeable, price very competitive, I will never More

by JDBYRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Carey, Kristen McCullough
Oct 30, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Robert Brogden! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Craig Blacklidge - General Manager - (913) 782-1500

October 25, 2018

service Had appointment to have the vehicle serviced, oil changed and checked out the sensor for front of vehicle to indicated if vehicle crossed over lanes e More

by LKROEMER
Recommend Dealer
Yes
Employees Worked With
Cody Carey, Kristen McCullough
Oct 30, 2018 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Craig Blacklidge - General Manager - (913) 782-1500

October 23, 2018

HONEST AND CARING While I think there could have been a few more service technicians, perhaps I was too early, over all they were honest, professional, and completed th More

by FRANZB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Carey, Kristen McCullough
Oct 23, 2018 -

Robert Brogden Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Craig Blacklidge - General Manager - (913) 782-1500

October 22, 2018

Great Service The hub went out on our 2018 Encore and Robert Brogden was great about getting us in for repair as soon as possible. Miss Annette drove me to work an More

by JENLAMB35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Oct 23, 2018 -

Robert Brogden Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Craig Blacklidge - General Manager - (913) 782-1500

October 21, 2018

Taken care of very well! We called on a Friday evening requesting service for our daughter’s vehicle as soon as possible as she had just drove in from KState and needed to lea More

by EBRINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Oct 22, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Craig Blacklidge - General Manager - (913) 782-1500

...
175
...