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Robert Brogden's Garden City GMC

Garden City, KS

4.6
83 Reviews
Robert Brogden's Garden City GMC - A Trusted Auto Dealership We understand that looking for a dealership that offers sales and services is difficult. At Robert Brogden's Garden City GMC, we serve as a one-stop solution. Whether it’s servicing or repairing your GMC vehicle, our experts are waiting to assist you! Drop by Robert Brogden's Garden City GMC to test-drive any vehicle of your choice. You can also get a quick quote online. Browse through our Garden City GMC website to find what you need today! GMC Auto Service, Repair and Parts Department in Garden City Robert Brogden's Garden City GMC has built a reputation based on strong customer focus. We handhold our clients right from the initial inquiry to any sort of after-sales service. Our dedicated parts and service department has been put in place, keeping in mind the special needs of our valued GMC vehicles. Allow us to demonstrate our commitment to excellence! Contact us for more information or visit us in Garden City today!
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401 East Fulton

Garden City, KS

67846

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Showing 83 reviews

April 27, 2024

Service department is unreliable, nor can they give you a clear and honest answer. Ladies at the front counter also cant give a clear answer or they pass the buck. More

by t505310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coleman Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Robert Brogden's Garden City GMC responded

Hello, your feedback is important to us, and we'd like to hear more about your visit to our Service Department. Please contact us at your convenience, so we can discuss your experience. Sincerely, the Team at Robert Brogden's Garden City GMC

April 27, 2024

Friendly staff. Competent mechanic. Turn around time was excellent. I would definitely advise people to bring their vehicles to your shop. More

by maxowen605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlan Grim. Chris Gardner.
Apr 30, 2024 -

Robert Brogden's Garden City GMC responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, the Team at Robert Brogden's Garden City GMC

April 26, 2024

We buy all our vehicles from here and have all serviced here as well. Excellent people! More

by K Voth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts & Service
Apr 29, 2024 -

Robert Brogden's Garden City GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, the Team at Robert Brogden's Garden City GMC

April 26, 2024

This makes our fifth Yukon we’ve purchased from Jeff (plus 8 other vehicles). I appreciate the improvements that have been made since Brogden’s took ownership of this dealership- but it’s the people wh More

by KATE.DOWD.MORRISON
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Gomez
Apr 29, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your loyalty and for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Jeff and the team. Take care and have a great day, Kate. Sincerely, the Team at Robert Brogden's Garden City GMC

April 25, 2024

this is the second time i took the truck in to get the second fob reprogrammed. they programmed it wrong the first time. it was dropped off just before 11am and i got a call about 218pm that it was done. More

by MATT A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Apr 26, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for providing us with this feedback, Matt. At Robert Brogden's Garden City GMC, we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. We would like to speak with you about this issue so we can learn more, so please contact us directly at your convenience. Sincerely, the Team at Robert Brogden's Garden City GMC

April 25, 2024

Giovana was amazing! Very patient and professional, she even explained the difference in several cars that I test drove. She is very cheerful and made the process so easy More

by raquel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovana Fierro
Apr 26, 2024 -

Robert Brogden's Garden City GMC responded

Raquel, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Robert Brogden's Garden City GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, the Team at Robert Brogden's Garden City GMC

April 24, 2024

My car came out worse then when it went in, my wheel now pulls to the side More

by thuerta8821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coleman Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Robert Brogden's Garden City GMC responded

We appreciate you taking the time to share your experience with our service department. Here at Robert Brogden's Garden City GMC, we like to ensure that each and every vehicle is given the utmost attention to detail. We would like to speak to you about your experience, please feel free to reach out to us at any time. Sincerely, the Team at Robert Brogden's Garden City GMC

April 23, 2024

Buzz is always very helpful. If we need anything he makes sure it is taken care of. The staff are all very friendly and take the time to answer questions and look for the vehicle More

by JSTUCKEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buzz, Connie
April 20, 2024

I’ve bought vehicles at this location for years. New ownership but still the same friendly atmosphere I’ve never had any problems from sales to service More

by SHANKLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buzz Garner
Apr 23, 2024 -

Robert Brogden's Garden City GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, the Team at Robert Brogden's Garden City GMC

April 20, 2024

Friendly service and caring very clean and my vehicle was done quickly waiting area was perfect More

by SAMY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, the Team at Robert Brogden's Garden City GMC

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