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Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.5
172 Reviews

172 Reviews of Robert Brogden's Garden City GMC - Service Center

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May 31, 2024

People I have dealt with for several years are still there and take care of me More

by DENNISCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know him can’t give him a rating
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Jun 03, 2024 -

Robert Brogden's Garden City GMC responded

Thank you, Dennis, for your continued loyalty and kind words about our team at Robert Brogden's Garden City GMC. We are glad to hear that your experiences with us have been positive over the years. Our team is here to take care of you and provide excellent service. We look forward to serving you for many more years to come. Sincerely, the Team at Robert Brogden's Garden City GMC

May 31, 2024

Fast and friendly service. Provided transportation to work and recieved a call when vehicle was done. More

by Neldanichols34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your positive experience with Robert Brogden's Garden City GMC! We are delighted to hear that you found our service fast and friendly. We always strive to provide excellent customer service, and we are glad to hear that you were satisfied with our transportation assistance and communication. We look forward to serving you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

May 30, 2024

Service was complete, but a little expensive. Complimentary detail was amazing. Asked for OnStar to be taken out of Demo Mode, which it wasn’t, but I’ll get it taken care of with a salesman next More

by MTHTEACHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for taking the time to leave a positive review! We appreciate your feedback about the pricing. We look forward to assisting you further. Thank you for choosing Robert Brogden's Garden City GMC! Sincerely, the Team at Robert Brogden's Garden City GMC

May 24, 2024

Did not fix the problem it's still doing it now it's out warranty More

by GGRAMMY19
Recommend Dealer
No
Employees Worked With
Eileen in service is excellent
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May 28, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your feedback with us. We are disappointed to hear that your issue persists even after our service. Please reach out to us at Robert Brogden's Garden City GMC so we can explore possible solutions together. We value your experience and aim to ensure your satisfaction. Sincerely, the Team at Robert Brogden's Garden City GMC

May 18, 2024

Service Department has experienced personnel who are able to assist confidently and quickly. My experience was above standard’ More

by TEACHKID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 21, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for the terrific feedback! We're delighted to hear that our Service Department provided you with prompt and confident assistance. Our team at Robert Brogden's Garden City GMC always aims to exceed expectations. We look forward to serving you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

May 15, 2024

We had our Buick Lacrosse serviced here. The service was great. We also needed our forward camera recalibrated. There was an issue with it, but took it back later after getting a part and th More

by SLIM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Eileen
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May 17, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your positive experience with Robert Brogden's Garden City GMC! We are glad to hear that your Buick Lacrosse service was great, and we were able to recalibrate your forward camera to your satisfaction. We strive to provide top-notch service and appreciate your feedback. Please don't hesitate to reach out if you need anything in the future. Thank you for choosing Robert Brogden's Garden City GMC! Sincerely, the Team at Robert Brogden's Garden City GMC

May 12, 2024

Had my Buick serviced. They had it in and out in a timely manner. Will go back to them again. More

by ALFALFAINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen
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May 14, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden's Garden City GMC for your Buick service. We are pleased to hear that we could provide you with a quick and efficient service experience. We look forward to welcoming you back for any future automotive needs. Please feel free to reach out if there is anything we can do to make your experience a 5-star one. Sincerely, the Team at Robert Brogden's Garden City GMC

May 10, 2024

A recall was done on our 2015 Buick. Repairs were done quickly and in a professional manner. Eileen is awesome! More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Robert Brogden's Garden City GMC responded

Thank you, Don, for your kind words about your experience with the recall on your 2015 Buick at Robert Brogden's Garden City GMC. We are delighted to hear that Eileen provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

May 10, 2024

This place was so friendly & welcoming! ! I was greeted with a sweet lady who told me everything I needed to know & where to seat & wait. Afterwards she explained to me everything they did More

by AUTUMHEARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Robert Brogden's Garden City GMC responded

Thank you so much for your kind words, Autumn! We are thrilled to hear about your positive experience at Robert Brogden's Garden City GMC. Our team works hard to provide top-notch service, and we're delighted that you found our staff welcoming and informative. We appreciate your recommendation and look forward to welcoming you back for your next service visit! Sincerely, the Team at Robert Brogden's Garden City GMC

April 27, 2024

Service department is unreliable, nor can they give you a clear and honest answer. Ladies at the front counter also cant give a clear answer or they pass the buck. More

by t505310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Robert Brogden's Garden City GMC responded

Hello, your feedback is important to us, and we'd like to hear more about your visit to our Service Department. Please contact us at your convenience, so we can discuss your experience. Sincerely, the Team at Robert Brogden's Garden City GMC

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