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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.7
182 Reviews
Robert Brogden's Hays GMC is your trusted hometown dealership, conveniently located in Hays, Kansas. We offer a wide selection of the latest GMC trucks and SUVs, alongside a diverse inventory of quality used vehicles spanning all makes and models. Experience the friendly, personalized service of a small town dealership without sacrificing big city savings on your next vehicle purchase.
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108 E 13th St

Hays, KS

67601

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Showing 182 reviews

September 17, 2025

They always do a great job and very friendly. If they see something else that needs done, they let us know and ask if we would like them to taking care of it and also gives us the cost. More

by bkraft0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I truly appreciate your kind words about our team at Robert Brogden's Hays GMC. It's great to hear that you found our service to be friendly and attentive. We always strive to keep our customers informed and taken care of. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager

September 12, 2025

Aaron and the team at Robert Brogden's GMC have been friendly and courteous all through the vehicle buying process. They helped me bring home a quality used SUV at a great price. More

by AKAYLAH T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Akaylah! I’m thrilled to hear that you had such a positive experience with Aaron and our team here at Robert Brogden's Hays GMC. It’s great to know you were able to find a quality used SUV at a great price. We truly appreciate your business and look forward to helping you again in the future! Regards, Chad Staab, Sales Manager

September 11, 2025

This was a wonderful experience. Lance was very professional & thorough. I will be happy to recommend them to anyone. More

by srupp9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm glad to hear you had a great experience with Lance at Robert Brogden's Hays GMC. We appreciate your recommendation and look forward to assisting you in the future! Regards, Chad Staab, Sales Manager

September 08, 2025

Great, got me in and out on t time frame that worked for my schedule More

by AROTH
Recommend Dealer
Yes
Employees Worked With
Serbice dept
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Sep 08, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your review! We're glad to hear that we could accommodate your schedule and provide a timely experience at Robert Brogden's Hays GMC. Your feedback is appreciated, and we look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager

September 07, 2025

Service department is very customer service friendly, They asked if I wanted the cabin filter changed and told me the price before changing it. More

by clintandtiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Sep 07, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your positive feedback, Clint! I'm glad to hear you had a great experience with our service department at Robert Brogden's Hays GMC. It’s great to know that our team was helpful and transparent about your cabin filter change. We appreciate your business and hope to see you again soon. Regards, Scott Wasinger, Service Manager

September 02, 2025

Lance was great. Love the car. Very happy with my car. Would recommend this dealership to other people More

by Carman.sara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance
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Sep 02, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your fantastic review, Sara! I'm happy to hear that you love your car and had a great experience with Lance at Robert Brogden's Hays GMC. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future! Enjoy your new vehicle! Regards, Chad Staab, Sales Manager

August 27, 2025

We enjoyed all the people we came in contact with. Everyone was very helpful. we maybe rushed into buying becaused we didn 't hasle with them over trying to talk them down any on the trade!!! We ar More

by gmsmiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Vargas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan McLaughlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your feedback! I'm glad to hear you enjoyed your experience and found our team at Robert Brogden's Hays GMC helpful. It's understandable to feel rushed sometimes during the buying process. If you're missing any options or have questions about your new vehicle, please feel free to reach out. We’re here to assist you and ensure you’re completely satisfied with your purchase. We look forward to seeing you again! Regards, Chad Staab, Sales Manager

August 23, 2025

Always accommodating on service times. Reminds us on tire rotation and other maintenance issues that are needed. More

by RURALRITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt
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Aug 24, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm glad to hear that you find us accommodating with service times and appreciate our reminders for tire rotations and maintenance. At Robert Brogden's Hays GMC, we strive to keep your vehicle in top shape. We look forward to seeing you again for your next service! Regards, Scott Wasinger, Service Manager

August 20, 2025

They did everything that I asked and did a great job of being there without pressing or pressuring me. More

by purplemermis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback! I'm glad to hear that you felt supported during your experience at Robert Brogden's Hays GMC without any pressure. Your satisfaction is our top priority, and we look forward to seeing you again soon! Regards, Chad Staab, Sales Manager

August 20, 2025

Service dept is great but not one other person spoke to even acknowledged us as we waited in their "waiting" area, even tho, one person walked by numerous times. Even when I made eye contact with him, did More

by THEOW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wasinger
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Aug 21, 2025 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us. I appreciate your kind words about our service department, and I'm glad to hear we're meeting your expectations. However, I also understand your frustration regarding the lack of acknowledgment from our team during your visit. At Robert Brogden's Hays GMC, we strive for a welcoming atmosphere, and it's clear we fell short in this instance. I value your feedback and assure you that we will address this matter to ensure all our guests feel recognized and appreciated. If you’re considering a new vehicle, I encourage you to reach out to us so we can provide you with the attention and service you deserve. Thank you for your time, and we hope to have the opportunity to serve you better in the future. Regards, Scott Wasinger, Service Manager

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