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Robert Brogden's Hays GMC

Hays, KS

4.8
82 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda. Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience. Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County. The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
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108 E 13th St

Hays, KS

67601

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Showing 82 reviews

May 08, 2024

Great sales people, we’re happy with our trade / purchase! We have had a good experience with the service department in the past. More

by TACHAGL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Robert Brogden's Hays GMC responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

May 08, 2024

Very quick and easy interaction. Inquired on Monday and had my vehicle by Wed. morning. Appreciate all of Cade's work to make this happen. More

by kjkevinjohnson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Robert Brogden's Hays GMC responded

Thank you for sharing your positive experience, Kevin! We're delighted to hear that Cade was able to help you efficiently. Enjoy your new vehicle, and please don't hesitate to reach out if you need anything in the future. Drive safely! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

May 07, 2024

Can't say enough about Curtis (? ). He always provides me with such great, friendly and timely service. More

by LEANNE_KROEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Service Dept.
May 09, 2024 -

Robert Brogden's Hays GMC responded

Thank you, Leanne! Curtis is a valued member of our team at Robert Brogden's Hays GMC, and I'm thrilled to hear about the excellent service you received. I appreciate your kind words and look forward to serving you again in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

May 03, 2024

Very helpful, friendly, great service department, when I call they always can get an appointment scheduled in a timely matter and at times on the same day if I need it More

by BPFANNENSTIEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel and Curt not sure of his last name in the service department
May 06, 2024 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

May 02, 2024

Excellent service in a timely fashion. We appreciated the twenty one point inspection, the extra effort to find new tires, and feedback in the process. More

by JCURREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Klaus
May 05, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 28, 2024

Cade was super helpful and relatable, I enjoyed the car buying process with his help. More

by ttmon13
Recommend Dealer
Yes
Employees Worked With
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

April 26, 2024

Danny Hachmeister and his crew take care of our vehicles with care and hard work. More

by Dreher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hachmeister
Apr 29, 2024 -

Robert Brogden's Hays GMC responded

Dreher, we are truly grateful for this awesome review! We are thrilled that Danny and his crew were able to take care of you. He is a great asset to our team, and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 25, 2024

Once again the Hays team delivers. Great service, great product, and great people. We will use them in the future. More

by EricBoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Robert Brogden's Hays GMC responded

Eric, your experience is exactly what we aim for! I am so happy to hear that we could provide you with a memorable experience. I hope to see you again in the future. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

April 24, 2024

I honestly can't say enough good things about Tony and the rest of the team in Hays. Don't know that I have had a better experience purchasing a vehicle, ever. More

by EricBoss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Robert Brogden's Hays GMC responded

Eric, your experience is exactly what we aim for! I am so happy to hear that we could provide you with a memorable experience. I hope to see you again in the future. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

April 16, 2024

I really appreciated the speed that they were able to get everything processed. It was nice to deal with people that value their customers time. More

by J.HEALER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Treinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Robert Brogden's Hays GMC responded

Thank you for reaching out! We work hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

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