
Roberts Motors
Alton, IL
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352 Reviews of Roberts Motors
Always a pleasure doing business with Roberts. The Sales staff continues to be helpful. Even when your are just needing a service or repair. The service department always communicates and the car The Sales staff continues to be helpful. Even when your are just needing a service or repair. The service department always communicates and the car is ready when they said it would be. More
Repair of over $800. To fix my escape of a sensor oil change & new battery same problem continues but if to take back in I'm sure I'll have to pay again. After what daugh To fix my escape of a sensor oil change & new battery same problem continues but if to take back in I'm sure I'll have to pay again. After what daughter & son in law went through with their new Ford keeping it for over 3-4 months for repairs & guessing game only to blame them for the issue & disrespect from owner in showroom in front of everyone should of known not to go back. Grant It after throwing my hard earned money away I'll find someone who knows what they are doing & go elsewhere to buy my next Ford. More
My experience was very good no pushing to make the sale. Jakob McElroy answered all questions Having had around forty cars and trucks in my lifetime this was one of the better car dealings I’ve had. sale. Jakob McElroy answered all questions Having had around forty cars and trucks in my lifetime this was one of the better car dealings I’ve had. More
Excellent experience, everyone was kind and not pushing to make a sell. They listened to us when we asked questions. We would recommend to any that was looking for a new or used car. to make a sell. They listened to us when we asked questions. We would recommend to any that was looking for a new or used car. More
I had a great service experience at Roberts Motors! I took my new truck in for its first service and I'm happy to report they were fantastic to work with. They went way above my expectation starting w I took my new truck in for its first service and I'm happy to report they were fantastic to work with. They went way above my expectation starting with offering to pick up and return the vehicle for me. They offered me a ride if needed and the service was done on-time and exactly as described. I highly reccomend them and I'm sure if there was ever a problem they would make it right. Thanks Roberts Motors! It's the simple stuff that makes all the difference! More
Well I lucked out when I phoned for my needed service, turns out there was a cancellation so they got me In the following day. They took care of a separate issue we had previously discussed, so I was very turns out there was a cancellation so they got me In the following day. They took care of a separate issue we had previously discussed, so I was very satisfied with my visit. Tyvm More
They always provide top notch service. The service man even found repair work that needed completing while I was there for my oil change. All warranty work and saved me another trip back t The service man even found repair work that needed completing while I was there for my oil change. All warranty work and saved me another trip back to the dealership on another day. More
Having problem with battery getting a full charge did not have time to evaluate it and said they could not get me back in until January That won’t work for me as I will be gone so I guess when I come back I’ have time to evaluate it and said they could not get me back in until January That won’t work for me as I will be gone so I guess when I come back I’ll probably have a dead battery More