
Roberts Motors
Alton, IL
Filter Reviews by Keyword
By Type
352 Reviews of Roberts Motors
Roberts service department is a step above everyone else's. Our car failed the emission test. We took it in on a Friday, they found the issue, and had the tech work on it late so we could get the car b else's. Our car failed the emission test. We took it in on a Friday, they found the issue, and had the tech work on it late so we could get the car back before the weekend. Great! More
This dealership understands the value of customer service. Always professional and friendly. Thank you Roberts Motors! service. Always professional and friendly. Thank you Roberts Motors! More
Bought tires from Bill. Had recall done thru Shanon. Both fellows were helpful and courteous. Both jobs were done in very quick order which was very much appreciated! Had recall done thru Shanon. Both fellows were helpful and courteous. Both jobs were done in very quick order which was very much appreciated! More
Robert's motors is a Top tier dealership. I took my truck in for a service and to have some work completed. The team took great care of my truck, communicated with me, before moving forward. I took my truck in for a service and to have some work completed. The team took great care of my truck, communicated with me, before moving forward. I trust Robert's motors to get it right. They are a five star operation in thier profession. More
I had a new battery put in a year ago and on this visit they had to again and this was only 8months ago they would not honor any warranty, and said we did not drive it enough is why it went bad. So I end u they had to again and this was only 8months ago they would not honor any warranty, and said we did not drive it enough is why it went bad. So I end up paying $258.00 for an other one. I wrote a detailed letter to Ford corp. about this treatment also. I had bought numerous vehicles new and used over the years. But no more I think. More
My wife and I just bought a new Expedition from Tim Lane at Roberts Motors. We previously had a 2010 Expedition and were very pleased with our previous purchasing experience and 13 years of service experien at Roberts Motors. We previously had a 2010 Expedition and were very pleased with our previous purchasing experience and 13 years of service experiences at Roberts Motors. Our 2023 Expedition purchase with Tim and the Roberts Motors family has been everything we have come to expect from this dealership. Tim Lane makes the sales process easy and the service department is responsive and pleasant to work with. More