Rock River Block Ford Kia

I would recommend this dealer to anyone because of the great service. Right as you walk in the door you can feel the friendly atmosphere in the air. Bernie was polite, professional, and to the point. Y great service. Right as you walk in the door you can feel the friendly atmosphere in the air. Bernie was polite, professional, and to the point. You could tell he knew what he was talking about and that he really listened to you. He also gave me a great deal and talked me out of ,what i believe, could've been a mistake and put me in a brand new 2011 ford focus. Thanks and Bernie, what a guy, what a salesman. sincerely, Tory Risney More

Bernie was very low key and did not use any pressure tactics which I have encounted at other dealerships. He was very professional and the dealership offices and show rooms were open and welcoming. I h tactics which I have encounted at other dealerships. He was very professional and the dealership offices and show rooms were open and welcoming. I have not experienced any service issues, as I just ordered a new car, but have been assured by Bernie that he will be there to assist with any issues should they come up and has already given me the service managers card. More

We were very comfortable with our salesman, Joseph. There was never any high pressure sales pitches. Joseph was very professional and knowledgeable. We had decided to buy a Ford because they were the only co was never any high pressure sales pitches. Joseph was very professional and knowledgeable. We had decided to buy a Ford because they were the only company not to take a buy out and we have always prefered Ford products anyway. The entire atmosphere of the dealership was friendly and comfortable. We have already recommended this dealership to our friends. More

After a very shakey start with another dealership my wife wanted to give up on buying. I went in and met Alan. He was professional, courteous, sincere and seemed to honestly care and felt badly about how my wanted to give up on buying. I went in and met Alan. He was professional, courteous, sincere and seemed to honestly care and felt badly about how my wife had been treated at the other dealer. More

DENIECE SENTER IS A VERY PLEASANT SALES PERSON. I WANT TO THANK HER FOR TAKING UP HER TIME FOR INTRODUCING ME TO AN AUTOMOBILE THAT IS AFFORDABLE TO ME. SHE WORKED HARD IN SATISFYING ME AND MY HUSBAND. WE AR THANK HER FOR TAKING UP HER TIME FOR INTRODUCING ME TO AN AUTOMOBILE THAT IS AFFORDABLE TO ME. SHE WORKED HARD IN SATISFYING ME AND MY HUSBAND. WE ARE PLEASED WITH THE AUTOMOBILE. THANK YOU!!! More

scott was a no pressure sales person. he asked me what i was looking for and found a ford ranger that i wanted. i would reccomend scott and anderson ford to purchace a vehicle we looked 3 different times was looking for and found a ford ranger that i wanted. i would reccomend scott and anderson ford to purchace a vehicle we looked 3 different times to find the ranger and financing ...then ford came out with 0 percent and it was a done deal thanx again More

I was in the market for a new car due to transfering to a different company-I was going to go with a nisson,but going to this Andersons they worked with me on everything I asked for and then some.this lso in different company-I was going to go with a nisson,but going to this Andersons they worked with me on everything I asked for and then some.this lso includes your financing dept.they were also great to get me the best rates! I have recommended Anderson to my friends already!Thanks again for everything! More

I went into the dealership just to drive a Ford Edge to see if it was something I wanted to pursue. From the moment I walked in, everyone was very friendly and professional, but never pushy. They had the see if it was something I wanted to pursue. From the moment I walked in, everyone was very friendly and professional, but never pushy. They had the vehicle I wanted in stock, let me drive it, and I fell in love. Three days later, they had given me the price I wanted, gotten financing done, explained every detail about the car, and I was driving home. The experience could not have gone any easier. More

Morris was great! He showed me different models and was patient with me while I compared notes and prices. Rock River was the best value I found and I didn't have to go far to find it! After the sales proc patient with me while I compared notes and prices. Rock River was the best value I found and I didn't have to go far to find it! After the sales process was complete Cesar, the finance guy, got me a really good rate at a local bank and completed my experience with a great finish. Thank you to everyone at Rock River for the effort and professionalism! More

I recently took my 5 year old Sonata into have some service. There were problems with the Engine and it has the 10yr/100000 mile protection plan...or so I thought. The clutch was slipping, which is n service. There were problems with the Engine and it has the 10yr/100000 mile protection plan...or so I thought. The clutch was slipping, which is not covered. With that said, before I knew the damage, the Service people said there was coffee upstairs in the showroom. It took all of 2 seconds to realize that this was a tactic to get me towards the new cars. Where upon I meet Dave. "How is it going" he said with a smirk. After explaining that I am here just to figure out what is wrong with my car he promptly suggested that I give one of the new models a spin. Not really interested, I decided to take it out around the block. I think I stunded them when I took it just around the block. Anyway, to make a long story short when I got back service told me that it was going to cost me about $1200.00 dollars to fix my car. "Needs a new clutch and some other parts", she said bold faced. "Shouldn't this be covered?" I said. "Nope..." Well I don't think so, I thought. "I think I will pass and take it home to store it" I said. "Oh...well it is going to cost $90.00 for us looking at it!" So I paid the clerk and when I turned around who should be there but Dave. With that same stupid smirk he asks if I want to take the new car home for a while to think about it. Thinking better, I told him to call me with a final price and I would think about it. He called about an hour later for what he claimed was a steal, which was more than the car was stickered at and offered $500 for my car in trade. ($1500 less than Kelly Blue Book value.) Thinking better I decided to have my car looked at by another dealer...20 minutes later and $139.00 bucks my car was running like new again. It needed a minor adjustment on the clutch and a tune up. Humm...Rock River Hyundai likes to get you coming or going. I cannot help but subscribe to all the other web pages that have said the same thing about RRH...they will rip you off if they think they can. My advice is stay as far away as possible from these yoko's. The only reason that I gave them a 3 on Friendliness is that they are friendly, but with friends like them who needs enemies. More