"VERY good experience"
Found the salesman, Nelson Saez to be pleasant, knowledgeable and willing to work with our needs. I would definitely recommend to friends and family to buy or lease a car from this location and work with Nelson who was very professional !!!
"Extremely Disappointed "
So before going into this dealer, I ask if I was about to test drive a Dodge Hellcat and I was told yes. Then I asked if there was a dealer mark up on the Hellcat and I was told "NO". So I decided to drive almost two hours to this dealership expecting to test drive and purchase a brand new Dodge Hellcat only to be highly disappointed. I met up with with a sales person named Fernando. Seemed to be a nice guy. As soon as we started to talk about Hellcat I was informed that there is a $20,000 mark up from the MSRP. (Total about $95,000). At that point I was done and wanted to walk out. I told Fernando I wasn't paying a Mark up nor Sticker when I can drive out of state and get a good deal. Fernando then went to speak to his sales Manager "Armstrong" who then goes from $20,000 mark up to just $5,000. I still said no, that's not happening. Then Fernando said lets sit down and talk numbers. I this point I was becoming upset. So I asked if I could test drive the Hellcat and I was told "NO". To get to the point, I was offered really low trade value for my vehicle and they was only taking out $500 of the MSRP. Two days later I went out of state and purchased the same brand new Dodge Hellcat for $6,000 below MSRP. I personally would never visit this dealership again. Scammers.
"Worst dealership ever!!!"
One of the worst dealer in NYC. Biggest rip off in town.
Took my car to fixed and parts were no good twice. One of worst customer service ever .. Set up for appointment and there was no appointment. I had to take off of work twice for no reason and my car still not fixed.