Rockdale Country Ford
Rockdale, TX
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This was the most horrible experience in my life and I didn’t even receive a vehicle and this is a weird situation. So I called to speak with finance in which they said “no one is available in finance and didn’t even receive a vehicle and this is a weird situation. So I called to speak with finance in which they said “no one is available in finance and that was a lie”. They said that I was fraud and a scam but she only heard my voice over the phone. I’m clearly African American and apparently she heard that in my voice. So the Ford corporation lady heard everything on the phone because I called her and asked her to listen to the treatment. She could not believe her ears she said she was in shock. She even spoke up to the Abigail rude lady and said” I’m a rep at Ford and we never said anyone was fraud”! But Abigail yelled then hung up as usual. So a hour later corporate called back and she was African American and disclosed she got hung up on 3 times. She was highly frustrated and said we shouldn’t do any business with ROCKDALE FORD!!! So we will follow suit and hopefully ERIC AND ZACK HESTER SEE EVERYTHING THATS GOING ON AND THE reason ON WHY WE ARE GETTING HUNG UP ON MULTIPLE TIMES AND ARE REFUSING TO SELL CARS TO US! More
Rockdale Ford can not be beaten. From there great sales department to the unbelievable service department. They made my truck buying experience quick and easy. From there great sales department to the unbelievable service department. They made my truck buying experience quick and easy. More
Rockdale Ford made my used car shopping and buying experience very easy. They were very knowledgeable about my car choice and made the paperwork quick and easy. I would definitely recommend. experience very easy. They were very knowledgeable about my car choice and made the paperwork quick and easy. I would definitely recommend. More
I have purchased several cars over my life time and until I bought a car from Rockdale Country Ford, I have never enjoyed the experiences. For my latest vehicle that I bought for one of my daughters, I foun I bought a car from Rockdale Country Ford, I have never enjoyed the experiences. For my latest vehicle that I bought for one of my daughters, I found what I was looking for at Rockdale Country Ford and after just a handful of text messages, we had reached a great deal (which is tough to do during these supply issue times) for the vehicle and a pick-up time and when we arrived to pick it up, it was all ready to go with the Temp plates already installed and they were ready with all the paperwork. There were no last minute hidden fees or pressure to buy unwanted extras and we were literally at the dealership for no more than 15 minutes before heading home with the car. Rockdale will always be the 1st place I look for a car and if I ever wanted to order a Ford vehicle, I for sure would order it from them even if it is a 2+ hour drive away from me. Keep it up Rockdale Ford ... you earned me as a customer for many more future cars. More
From start to finish, Paul Leopold and team kept us up to date on our truck order. We had specific needs in a work truck, including an aftermarket bed, that they were able to provide for us in a timely mann date on our truck order. We had specific needs in a work truck, including an aftermarket bed, that they were able to provide for us in a timely manner. We highly recommend Rockdale Country Ford and Paul for your work truck needs! More
Very friendly, knowledgeable, and customer centric. They took the time to explain all the new digital features that come with the new Ford 150. They took the time to explain all the new digital features that come with the new Ford 150. More