My Review Of Rockville Audi:
Outstanding experience with an exceptional dealership. Every step of the process, from my first contact with the dealership, through the negotiation, sale, and delivery of the vehicle, were handled in an honest, professional manner. Even though I was buying a pre-owned car, I was treated as a valued customer throughout. I flew in, was picked up at the airport within minutes of my arrival (by the General Manager of the dealership, no less!), and whisked off to the dealership where my car was sitting right in front of the dealership, gleaming like a diamond. Not only was the car spotless, but it was **FAR** better than advertised. From pickup, to working the details on the car with Maria Cokinos, through closing the paperwork with Dustin Preito, I felt like a VIP. Just outstanding customer service that flows down from the General Manger, through the General Sales Manager, to the Brand Specialists. As an out-of-state buyer, finding a dealer you can trust--someone you know will give you the straight word, and go the extra mile to make the logistics work--is critical. Rockville Audi is such a dealership. I've bought a lot of cars over the last 35 years, and this was far and away my best experience with a dealership.
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