I had a positive experience at Rockville Audi. I am from Indiana. I noticed a pre-owned BMW M3 on Rockville’s website that was equipped with specific options I was interested in. As I was out of state, I asked for an honest assessment of the vehicle’s overall condition (any dings, scratches, tires, etc.) prior to my incurring the expense & effort of travelling to MD. Peter Bearsch, the pre-owned manager, took a personal interest in reporting back the car’s condition to avoid any disappointments. Given Peter’s report and what I considered to be a fair price, I decided to fly to MD to view the car. Peter offered to have someone pick me up from the airport, which was very helpful. My salesman was Jordan Stickelman. Jordan picked me up from the airport in the M3 and I was able to test drive the car on the way back to the dealership. The car performed as expected and the condition was as-described. I purchased the M3 and drove it back to Indiana with no issues. Overall a great experience. I recommend Jordan Stickelman as a Sales Associate. He was professional, personable, and prompt. I had a couple questions after the sale, and Jordan provided a prompt and accurate response, as expected.

Was this review helpful to you?    Yes | No Thank you

I bought a 2013 A8L from this dealership in September. I got a great deal and was really happy with the way that the transaction went. From the introduction to the test drive to the final paperwork, the salesperson Chris Perry and the whole team made me feel hghly comfortable. In January I started to look for a second car and called Chris and told him that if the A4's were ever priced to move that he should call me. I got a call February 25 that it was time to get serious. If I wanted a A4 at a great value, now was the time. I bought the car three days later and got a fantastic price, a great lease rate and Chris even arranged for the car to be transported to New England, where the car was to be used. I was in and out of the dealership in less than 30 minutes when I went to sign the lease paperwork. It was so easy, I would do it again and again. I could not believe it. Thanks Chris for making this second Audi happen for me.

Was this review helpful to you?    Yes | No Thank you

My Audi S8 that had been ordered did not show up the day it was supposed to. I had made arrangements to pick it up and had driven 180 miles from my home. The car carrier had broken down and was two days late in delivering the S8. In the meantime, Chris Perry and his Sales Manager gave me an Audi A8 to use for five days until they received my car. They then personally delivered the S8 and spent several quality hours going over the vehicle. I also received a new golf bag as a gift. I believe they went well beyond the norm in providing me a great feeling of comfort in their business relationships.
Thanks, Bob Russell...Williamsburg, VA

Was this review helpful to you?    Yes | No Thank you

Maria was wonderful! A really friendly and professional sale's consultant who knows her product when it comes to Audi. Maria worked patiently with us to get the BEST BEST BEST possible deal on our trade and on the pre owned Audi Q7 we bought from her; We GOT a better vehicle than we wanted at a better price than we wanted. We could not be happier...I certainly will buy my next car from her and her dealership when you shop at Rockville Audi, DON'T HESITATE TO call and set up an appointment with Maria -- She will not let you down

Was this review helpful to you?    Yes | No Thank you

I had a great experience purchasing a car from Chris at Audi Rockville. He was very professional and patient. He worked very hard to ensure I got exactly what I wanted and was not at all pushy or aggressive. I would definitely recommend Chris and Audi Rockville.

Was this review helpful to you?    Yes | No Thank you

I had an excellent experience with Maria and the rest of the staff. They were very friendly and professional; they even shipped the exact car that I wanted. As soon as I was ready to make my purchase I was able to take the car home. I would definitely recommend them to friends and family.

Was this review helpful to you?    Yes | No Thank you

I had an excellent experience at Audi in Rockville, which was all because of Chris, my sales associate. He was professional, knowledgeable and very responsive. He worked past closing (at the speed of light!) just so I could leave with my car that evening. He's checked in with me several times after my purchase, and remains committed to ensuring that I'm happy with my purchase. Great customer service is rare these days and Chris brings it to a whole new level. I'd definitely recommend this dealership, and Chris to family and friends.

Was this review helpful to you?    Yes | No Thank you

The manager brought in a 2013 a8L that was nowhere in the area at no additional charge. The price they offered the first time was great and Chris the sales person was teriffic to deal with. Not only did Chris get me a great price, he also did a great job making sure that I totally understood the car before I left the lot. As a matter of fact, Chris even picked me up from the place where I sold my other car and drove me to the dealership so that could keep to my very tight schedule today.

Was this review helpful to you?    Yes | No Thank you

I talked with old saleman about my interests on 2013 A6 prestige. This guy told me he had one in stock with prestige and 19" sports package. He did give me a very good price, but there are lots of tricks. First, the car is 2012. Second, the car is not equiped with 19" sports option but their quotes including this option. So, very be careful before you sign any documents with this dealer. DO check all the options with sales to ensure you pay the price with the right option!!!
My experience with dealership is very bad, definitely not suggested to anyone who wants a new car.

Was this review helpful to you?    Yes | No Thank you

During the beginning of my shopping experience we had some miscommunication between two dealerships that we were working with. Rockville Audi dealership cleared up the situation about an A7 that we ended up buying. The over all experience that my wife and I received was very good. The sales associate (Telmo Silva) provided a thorough instructions over the car feathers before and after we purchased our new vehicle. Telmo did not let our misunderstanding with the other dealership ruin our experience. We were never rushed and not blindsided with added prices that other dealership have done in our past. The employees at Rockville Audi are very professional and I will be recommending this dealership to all my friends that are in the market to purchase an Audi.

Was this review helpful to you?    Yes | No Thank you