Max Aaron
Max Aaron at Audi Rockville
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Max Aaron

Service Director

Audi Rockville

1125 Rockville Pike
Rockville, MD 20852

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4.5
49 Reviews

Started with Rockville Audi in 2008, starting in sales and moved into service as a Service Consultant. In May of 2017 was promoted to Service Director. Passionate Audi owner and enthusiast always working to improve the Audi customer experience.

Dealership Experience

16 yrs

Industry Experience

16 yrs, 11 mos

Specialties & Trainings

Audi Certified since 2008

4.5

49 Reviews

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49 Reviews of Max Aaron

April 13, 2024

Dealership Rating
Employee Rating

It was great experience working with the sales team at Audi Rockville. I will recommend this dealership to others. More

by Phansalkars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Audi Rockville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 26, 2023

Dealership Rating
Employee Rating

Jean-Marc was incredibly patient, responsive, and provided excellent real-world advice. He also strongly suggested I try other vehicles I had no initially intended to. Once I was ready, there was n More

by Gary B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2023

Audi Rockville responded

Gary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2023

Dealership Rating
Employee Rating

This Audi dealership is a gem. Everyone is there to accommodate your needs and make the process as smooth as possible. Very classy layout, makes me feel like I am in an Art Museum. More

by 2023etronGT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2023

Audi Rockville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 25, 2023

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Employee Rating

It's always an easy and pleasurable experience working with Rockville Audi. We've purchased and serviced at least 4 vehicles with them over the past 10 years. By far, it's our favorite dealership in the More

by NOFIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tae Yeon , Larry Sevrin

Apr 27, 2023

Audi Rockville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 05, 2023

Dealership Rating
Employee Rating

Love my new Q5, it’s my 2nd one and both were purchased at Audi Rockville! Chris in sales was AWESOME! I’ll get my next one from them too! More

by Whtflwr13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2023

Audi Rockville responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

March 03, 2023

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Employee Rating

When they call you and ask you to lie you know they stink. Yes, Rockville Audi on more than one occasion asked me to lie in a review. For four days they lost my 2020 Q5 and could not get one perso More

by myra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 10, 2023

Audi Rockville responded

Myra, we regret your most recent visits with us were not up to the standards we strive for. Please reach out to our General Manager at (855) 934-7408 so we may assist you in moving forward towards a resolution.

February 15, 2023

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Antonio took care of every detail I was concern about. Very professional crew, unlike the first A4 I got. More

by berna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2023

Audi Rockville responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2021

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Employee Rating

I took my car for oil change after 4 hour got text massage $1274 without discussing with me and treat me so bad life long lessons this place is jokes More

by Monir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 20, 2021

Audi Rockville responded

Hi Monir, we regret your most recent visit with us was not up to the standards we strive for. Please contact us at (855) 934-7408 so we can work with you to make this right.

March 23, 2021

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Employee Rating

Service team including Joseph McDaniel did a great job and diagnosed my car. Service manager Max Aaron pushed my issue to Audi America for review. Kenneth Chang found me a great deal on a new car to trade More

by rammyalam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Chang, Michael Zheng, Joseph McDaniel , Larry Sevrin

Jul 20, 2021

Audi Rockville responded

Rammyalam, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 12, 2020

Dealership Rating
Employee Rating

Rockville Audi service once again does a great job! Max (Service Manager) took great care, explained in detail the needs and had car ready. Excellent! More

by Howard
Recommend Dealer
Yes

Other Employees Tagged: Bryan Webster

Feb 25, 2020

Audi Rockville responded

Hi Howard, thank you so much for your positive comments about Rockville Audi! Thank you so much again for your feedback! We hope you have a great day!

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