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Roger Jennings Inc.
Hillsboro, IL
243 Reviews
Roger Jennings Inc. is not only your source of new cars, trucks, and SUVs, we also have high-quality pre-owned vehicles of all makes. Customers have been coming to us for years because of our commitment to customer service and simply putting the customer first. Our sales team will give you the best car buying experience money can buy. Our service department has state-of-the-art diagnostic equipment, as well as GM-certified technicians to help with all your service and maintenance needs. From oil changes to engine replacements, our service department is second to none. Our dedicated and knowledgeable staff is here to help get you back on the road fast. Whether sales, service, or parts, come let us serve you and be part of the Roger Jennings family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 243 reviews
September 10, 2019
Radio After getting my Radio in, which took roughly 3 weeks, they installed it immediately and everything is great again. I know it's not the service center After getting my Radio in, which took roughly 3 weeks, they installed it immediately and everything is great again. I know it's not the service centers fault because the radio was on back order, but obviously there's a problem with these radios if they are on back order. More
by SPEISER1
Verified CustomerEmployees Worked With
Austin and Corbin
Helpful September 07, 2019
Quick oil change service I called & asked about the next day & if they could pick it up at my work! No worries services & even vacuumed & washed my van! LOVE IT! Thank you I called & asked about the next day & if they could pick it up at my work! No worries services & even vacuumed & washed my van! LOVE IT! Thank you More
by MKVANG05
Employees Worked With
Corbin
September 03, 2019
Very professional service. I am always very please with the service at this company. I have been a customer for a lot of years and they have always taken my business very perso I am always very please with the service at this company. I have been a customer for a lot of years and they have always taken my business very personal and professional. More
by TOMVICGRUNDY
Employees Worked With
Ben Ellis
September 03, 2019
The staff always goes the extra steps... I have been a customer for many years. I recently had a health issue that your staff stepped up and servicing my car was taken care quick and effectiv I have been a customer for many years. I recently had a health issue that your staff stepped up and servicing my car was taken care quick and effective. I consider Roger Jennings part of my family... More
by marymac1956
Employees Worked With
Phil, Austin They took very good care of me.
August 30, 2019
Treated me very well. Very great experience with oil change. Cleaned my truck at no extra charge! Everyone was friendly. Will be back soon at my next oil change. Very great experience with oil change. Cleaned my truck at no extra charge! Everyone was friendly. Will be back soon at my next oil change. More
by DOGDOC0
Employees Worked With
Service guys.
August 30, 2019
Excellent customer service I emailed my salesman who sold me the car and asked about scheduling my first oil change. Immediately got a call from the service department to set up I emailed my salesman who sold me the car and asked about scheduling my first oil change. Immediately got a call from the service department to set up the appt. They came and picked my vehicle up and returned it to me. Great service! More
by karlleannekruse
Employees Worked With
Aaron is service, spoke to him on the phone, Trevor Young
August 29, 2019
Personalized service Appointment made and service completed in a satisfactory and timely manner. Comfortable lounge available with drinks and reading material. Show room Appointment made and service completed in a satisfactory and timely manner. Comfortable lounge available with drinks and reading material. Show room was roomy and clean cars were on display in a comfortable, clean setting. More
by LOSTORM
Employees Worked With
Phil
August 28, 2019
Never an issue. Everytime I have an issue with anything they are always accommodating on working with my schedule and always able to get my vehicle in a timely manner Everytime I have an issue with anything they are always accommodating on working with my schedule and always able to get my vehicle in a timely manner. Always friendly and willing to go the extra mile to make sure everything is done correctly. More
by ESKRA16
August 27, 2019
Awsome Service Everyone is very professional and does excellent work . The staff is always ready to help you in any way possible, they pretty much have the parts tha Everyone is very professional and does excellent work . The staff is always ready to help you in any way possible, they pretty much have the parts that you need. More
by LESRAY1953
August 24, 2019
Excellent as always Best service department I have ever dealt with. I've been a customer for over 13 yrs and have always been treated well. This dealership truly goes a Best service department I have ever dealt with. I've been a customer for over 13 yrs and have always been treated well. This dealership truly goes above and beyond the call. More
by reatonl
