Rogers Chrysler Jeep Dodge

Friendly service I bought a dodge truck from a Nissan dealership and it had problems they could not resolve. I brought it into the Lewiston Kendall dodge service dept I bought a dodge truck from a Nissan dealership and it had problems they could not resolve. I brought it into the Lewiston Kendall dodge service dept and BJ was right on the ball helping me and working with the Nissan service dept to get authorization for the needed work and payment. BJ has been persistent in finding the problem and it has been tricky. . He still doesn't give up. More

Amazing I came in to take a vehicle for a test drive and after talking price with them I was able to walk out with a new vehicle. The salesman, fiance manage I came in to take a vehicle for a test drive and after talking price with them I was able to walk out with a new vehicle. The salesman, fiance manager as well as all employees were very knowledgeable along with excellent customer service. If you looking for any vehicle try Kendall first......you will not regret it!!!!!! More

GREAT experience Came in from out of state for a specific vehicle. Great service, great price, amazing interest rate, and very impressed with the car. Everyone was sup Came in from out of state for a specific vehicle. Great service, great price, amazing interest rate, and very impressed with the car. Everyone was super nice and went way out of their way to make sure i had a great experiance. Would not hesitate to recommend them to anyone. Thanks to Courtney and Casey, the sales people, for all their help and getting my car setup with UConnect and satellite radio. More

Service We purchased a Jeep Grand Cherokee from Kendall. Had trouble with the instrument cluster. They ordered the part to fix it. After a month, I never rece We purchased a Jeep Grand Cherokee from Kendall. Had trouble with the instrument cluster. They ordered the part to fix it. After a month, I never received a call so I called to see if the part was in. It was in. Now I am scheduled to get it installed. I was very disappointing that I was not notified. More

Service Department If like to waste your time and patience this is the right place to go. Unprofessional experience for several times, they don't fix anything only oil c If like to waste your time and patience this is the right place to go. Unprofessional experience for several times, they don't fix anything only oil change. They don't return phone calls and when you go to pickup the car have excuses for their incompetence. More

The sales staff was great. The service department is horrid. Within 1 day of purchasing my certified used van I noticed the power seat was not working and one of the overhead lights didn't work either. horrid. Within 1 day of purchasing my certified used van I noticed the power seat was not working and one of the overhead lights didn't work either. I talked to the salesman and he said to bring it back and they would make it right. I called the service center and made an appointment and took it in at the scheduled time. I was told they would look at it right away and yes that should be a covered repair by the guy sitting at a nearby desk in the service dept. I kept looking out the window every few minutes but didn't see it move. Finally after 2 hours I went to the service desk and asked how it was coming. The counter attendant said she'd be ready to check me out in a couple of minutes. When she called me up, she told me they were not able to fix the seat because it was bound and they would have to order in a new power unit which would cost about 465.00 plus labor. She would talk to the sales department and get back to me, she gave me my keys. I went to my car, checked the overhead light and found it still not working. Went back in and asked about it. They sent me back to the waiting room and called back a few minutes later to tell me the relay assembly was broken so they couldn't fix my light either, they would have to order the part and let me know. 2 HOURS SITTING, NOTHING FIXED. Over 1 week later, no one has called or followed up in any way. Not a dealer I would recommend. I'm not looking for something for nothing here, just a reasonable response to a problem. More

When traveling due to death in family my car overheated. I called the dealership and it was after service dept closed. I spoke with Bob the general manager who took my information and told me he would have I called the dealership and it was after service dept closed. I spoke with Bob the general manager who took my information and told me he would have my car looked at first thing in morning. It was a simple fix but Bob told me if it was not I would have a vehicle and he would take care of things. We are not from the area and had never been there but with the treatment Bob and his staff gave us I highly recommend them to everyone. Thank you for helping us in such a compassionate manner. More

Went in today to purchase a new gas 2500 Ram truck. Did my research, built my truck to MY specs, when I went to lot some young female (not gender bias) came out and when I told her what I wanted she just k my research, built my truck to MY specs, when I went to lot some young female (not gender bias) came out and when I told her what I wanted she just kept trying to point me to the 1500. When I explained what I wanted she kept asking "why" and "apparently you don't know . . . " When I stated "I am the customer I decide what I want not you" she said let me get someone else to work with you. I told her I was 53 years old and had bought about 20 new cars in my life. Suggested that when a customer comes in with researched outcome her job is to facilitate his/her needs, NOT TO SELL what the sales manager needs moved. As an Organizational Psychologist who is also a Lean Six Sigma Black Belt I would like to think I have a little knowledge on customer service and "voice of the customer." Would never suggest this dealership for anything except learning that the customer decides value and their job is to facilitate the customers requirements. More

Had purchased a new Siverado 2500 Duramax classic in 2007 under a different dealership but at the same location. This month I noticed a clunking sound in my steering assembly. The truck has only been driven under a different dealership but at the same location. This month I noticed a clunking sound in my steering assembly. The truck has only been driven 17,500 miles. Truck was past its 5 year warranty and well past its 3 year warranty. The Kendall dealership diagnosed the problem and changed the steering and intermediate shaft and support bearing under a one time warranty agreement. There was no charge to me. The customer service person I dealt with was friendly. I had asked if they would cut me a deal because of the low mileage and with no further discussion they incurred all the costs. This is the dealership I'll go back to when I'm looking to purchase another vehicle. More

This was a pleasant experience in the purchase of my toyota tacoma. Janae Lavendusky tried every avenue to get me into this vehicle. It was at times frustrating because of being denied the financing thr toyota tacoma. Janae Lavendusky tried every avenue to get me into this vehicle. It was at times frustrating because of being denied the financing through several lenders but Ms Lavendusky made sure I did not give up on getting this vehicle. I want to thank her for my positive experience in the purchace of my vehicle and would definitely recommend her and the dealership to my friends. Thank you very much................Tammy Vigil More