Romeo Toyota of Glens Falls

I was shown a vehicle and given a fair price for it. My trade in, recieved a reasonable evaluation. I was not steared to a more expensive model, which I was also shown. A defect in the truck I picked out w trade in, recieved a reasonable evaluation. I was not steared to a more expensive model, which I was also shown. A defect in the truck I picked out was found and corrected, before leaving the lot. All told I am pleased with using Glens Falls Toyota. More

This is the second Camry I bought at Glens Falls. When I was looking at cars this time I looked at a dealer from another manufacturer and another Toyota dealership. I was really looking for a Toyota and mad was looking at cars this time I looked at a dealer from another manufacturer and another Toyota dealership. I was really looking for a Toyota and made an offer on a 2011 Camry. When the deal fell through, I was rethinking my options and decided to go to Glens Falls and see what they had. Gabrielle was great at the test drive and when I was making the offer. When we had the agreed upon deal, Tim came over for the financial part. This is my second time working with him and he is great. As for the quality of the product, Glens Falls is takes pride in their products and sent the car through service before I picked it up. When I was test driving the 2011 Camry at the other dealership, we noticed uneven tire wear on the front tires and the vehicle had to be jump started for the test drive and would not restart after the drive. Not at Glens Falls. Great service and quality at Glens Falls Toyota. More

We had taken our 2004 Prius to GF Toyota for service a couple of times and had very good service. That's why we returned to this dealer when it was time to replace it with a new car. Originally, we were g couple of times and had very good service. That's why we returned to this dealer when it was time to replace it with a new car. Originally, we were going to wait for the Prius wagon, but decided instead to get another hatchback. By that time, we knew exactly what we wanted when we walked in. Bill was very attentive and responsive throughout the process. I would have rated customer service a 5 if he had not been too eager to explain and justify a couple of options that we did not want. Since Prii are in high demand, your inventory did not include one in the color we wanted, so he had to show us another model entirely with almost the same color. Things would have been smoother if our chosen color was there, but he probably had no control over that. These two snags made the process bumpier than it needed to be. He was fully prepared when we came to pick up the car, and that went very smoothly. However, the real downer in the sales process was the overly slick, too-well-practiced after-market presentation by Tim. I wisely suggested to my wife that she stay outside for this. (If she had stayed, she would have hit the ceiling.) I heard him out for more than 20 minutes, mostly to be sure I made an informed decision. I decided against any of these packages. (Bill seemed very grateful that I had agreed to listen. Perhaps a bit of internal pressure?) It ended when Bill and my wife came in to "rescue" me. My wife and I are very sensitive to, and have low tolerance for, the sales process in general, and Tim would have done much better by us to be more low-key and let the product sell itself. I didn't rate price a 5 because Prii are in such high demand, but we knew we'd be paying at or near sticker price because of this. We did get a decent price for our trade-in, considering its condition. More

This dealership was amazing, they helped me find every option possible and found me a rebate that Toyota was offering at the time to reduce the price. I would highly recommend this dealership to anyone, n option possible and found me a rebate that Toyota was offering at the time to reduce the price. I would highly recommend this dealership to anyone, near or far. You won't be disappointed. More

This is my second vehicle from them in 6 years... Great customer service, price, and no B/S.. Thanks to Gabrielle and Tim for accommodating my schedule and getting my RAV4 out by going the extra mile! customer service, price, and no B/S.. Thanks to Gabrielle and Tim for accommodating my schedule and getting my RAV4 out by going the extra mile! More

I was given a great deal, I needed to hit a certain monthly payment and they made it happen for me. Glens Falls Toyota was very honest and gave me straight forward information without trying to "trick monthly payment and they made it happen for me. Glens Falls Toyota was very honest and gave me straight forward information without trying to "trick" me into anything like other car dealerships have done. Tim Curley went above and beyond to get me my car even on a holiday, when a lot of places were closed, and he gave me a lot of information and sat down and explained everything in detail. More

Glens Falls Toyota treats you like family.They have an excellent service department.They give you a fair trade-in and a fair price.They give you jam with your purchase. excellent service department.They give you a fair trade-in and a fair price.They give you jam with your purchase. More

This is the third vehicle we have purchased from Glens Fall Toyota. Their sales department is knowledgeable, friendly, and very informative. Their service department is excellent. Best of all the 2012 Fall Toyota. Their sales department is knowledgeable, friendly, and very informative. Their service department is excellent. Best of all the 2012 Camry is a DREAM!! More

Bill sold me my last 3 autos and I've felt comfortable during, and after each,in a large part because of Bill's involvment. My wife feels the same. You have a good employee.When I come in for service I of during, and after each,in a large part because of Bill's involvment. My wife feels the same. You have a good employee.When I come in for service I often poke my head in to say hello.Helps make for a friendly stop. More

Friendly and responsive. They follow Toyota's guidelines for service and typically do not do things that may not be needed or are not due according to your car's mileage and/or driving conditions. Initial for service and typically do not do things that may not be needed or are not due according to your car's mileage and/or driving conditions. Initial experience with them as I purchased a used vehicle from an individual recently. I will use them in the future as long as I remain a satisfied customer. More