Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ron Bouchard Chrysler Dodge Ram
Fitchburg, MA
100 Reviews
Filter Reviews by Keyword
By Type
Showing 100 reviews
February 14, 2024
Had a horrible experience at #ronbouchards. I bought a Chevy truck from Ron Bouchard in Fitchburg. I’ve had nothing but issues. I was sold an aftermarket warranty when I bought the truck only t I bought a Chevy truck from Ron Bouchard in Fitchburg. I’ve had nothing but issues. I was sold an aftermarket warranty when I bought the truck only to have an internal engine issue that I’ve put $800 of my own money into between rentals and diagnostic fees only to be told that they can’t work on my vehicle and it needs to go to Chevy. I’m not sure why you would sell a car and upsell a warranty only to not be able to work on it. In addition I was never offered a rental but was told not to drive the car. Too many more issues with them to type out but just a horrible experience. More
by Cmstefanilo
Employees Worked With
Ron and Paula Bouchard
Helpful December 27, 2020
Excellent buying experience: no hidden fees, haggling or any unfortunately typical behavior that makes buying a car such a hassle and waste of time. None of this with Bouchard, thanks to the very good Sale any unfortunately typical behavior that makes buying a car such a hassle and waste of time. None of this with Bouchard, thanks to the very good Sales Manager, Alicia, who was both professional, friendly knowledgeable and direct. This made the buying experience a breeze, the way it should be! Both Alicia and the whole team at Ron Bouchard are an example that many dealers need to follow! More
by WDV
Employees Worked With
Ron and Paula Bouchard, Melissa Prochnow, Alicia Walsh
December 28, 2019
Derek was fantastic . Very professional and knowledgeable. I would absolutely send friends and family to see Derek and the rest of the crew at Ron Bouchards. knowledgeable. I would absolutely send friends and family to see Derek and the rest of the crew at Ron Bouchards. More
by Jimbennett
Employees Worked With
Bree Schpero, John McManus, Ron and Paula Bouchard, Breanna Camire
May 28, 2019
Thank you Mike Ciccolini Great experience buying our 3rd Car from Ron Bouchards. Mike Ciccolini is the guy to go to. Treated us very nice and also showed much professionali Great experience buying our 3rd Car from Ron Bouchards. Mike Ciccolini is the guy to go to. Treated us very nice and also showed much professionalism. Quick response time whenever we contacted him. Helped our car buying experience so easy. Thank you Mike for treating us so awesome Mark and Carla Turbide More
by Mannatech1*
Employees Worked With
Mike Ciccolini
May 18, 2018
Great Customer Service Highly recommend this place. Worked with Alicia in the internet dept. She was super helpful and she got me the best deal I could find. Great custom Highly recommend this place. Worked with Alicia in the internet dept. She was super helpful and she got me the best deal I could find. Great customer service! More
by reggie11
Employees Worked With
Alicia Walsh
September 24, 2017
New tires Needed new tires for my Jeep Cherokee. Stephanie is always a pleasure to deal with. Had an awesome loaner car to use to get to work. My car was read Needed new tires for my Jeep Cherokee. Stephanie is always a pleasure to deal with. Had an awesome loaner car to use to get to work. My car was ready and waiting when I left work. I am very comfortable having my auto work done at Bouchards More
by Debbien627
Employees Worked With
Stephanie Bergeron
June 11, 2017
Bad work I brought my Sebring convertible for repair because the convertible top won't close all the way. The first time that adjusted the top and on the way I brought my Sebring convertible for repair because the convertible top won't close all the way. The first time that adjusted the top and on the way home it came loose and cost me $125. The second time the next day they adjusted the top again and said it was fine and charged me $150. Several days later I noticed that the front windows on both sides had a grap at the top and let rain in. I then went to a restoration shop and they adjusted the top so everything fit correctly as they said the previous adjustments that Ron Bouchard made was done in the wrong direction. So no more going here for service. It cost me $275 and it wasn't done correctly. More
by Stevej
Employees Worked With
Stephanie Bergeron
May 01, 2017
They did it AGAIN! Again, John and Adderly pulled through for us! It was long road with a long story that I won't bore you with. All I can say is we're both happy!!!! Th Again, John and Adderly pulled through for us! It was long road with a long story that I won't bore you with. All I can say is we're both happy!!!! Thanks guys!!!! More
by shellbell25
Employees Worked With
John McManus, Mike Ciccolini, Adderly Jimenez
April 24, 2017
Normal maintance appointment Easy to schedule a Saturday appointment for change over of winter tires and front end alignment and work was completed in a timely manner on a Saturda Easy to schedule a Saturday appointment for change over of winter tires and front end alignment and work was completed in a timely manner on a Saturday which is my usual day for service. More
by Hawaii1997
Employees Worked With
Stephanie Bergeron
March 15, 2017
My experience was one of a lifetime I gave 5 Stars, reason why, I couldn't get better or treated better than those guys treated me. I felt like family. And all the feedback was right dow I gave 5 Stars, reason why, I couldn't get better or treated better than those guys treated me. I felt like family. And all the feedback was right down the middle More
by Jrezm23
Employees Worked With
Mike Ciccolini, Bill Hunter
