Ron-Carter Ford Inc. - Service Center

Ron Carter Ford Alvin responded

Thank you for taking the time to share your experience! We appreciate your kind words and are pleased to hear that you found our service to be professional and efficient. Our shuttle bus service is designed to make the experience more convenient for our customers, and we're glad to know it has met your expectations. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your business and look forward to serving you again.

Ron Carter Ford Alvin responded

We sincerely apologize for the inconvenience and frustration you experienced during your recent visit. Your feedback is taken very seriously, and we understand the importance of effective communication and timely service. We're genuinely sorry for the challenges you faced, and we acknowledge the lack of clear communication. Your experience does not align with our standards, and we are committed to addressing and rectifying the issues you've highlighted. We would appreciate the opportunity to discuss this further with you and explore how we can make amends. Please reach out to our customer service team at 281-331-8111, so we can better understand the specifics of your situation and work towards a resolution. We value your feedback and hope to have the chance to regain your trust in the future.

Ron Carter Ford Alvin responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that your recent visit was quick and efficient, and that you felt warmly welcomed by our team. Providing excellent service and a positive atmosphere is our priority, and we're delighted to know that you experienced just that. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

Ron Carter Ford Alvin responded

We're sorry to hear about your experience. We strive to provide exceptional support and regret that your recent visit to our service department didn't meet expectations. Your feedback is important to us, and we're committed to addressing this to regain your trust. Please reach out to discuss this further so we can make this right.

Ron Carter Ford Alvin responded

We're thrilled to hear that our service technician was able to address the issue with your dashboard screen and customize it to your preferences! Providing solutions that enhance our customers' experiences is always our goal, and we appreciate your positive feedback. If you have any more concerns or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you in the future. Thank you for choosing our services!

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you appreciated our quick turnaround and excellent customer service. Your recommendation means a lot to us, and we're honored that you would consider recommending us to your friends and family. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We're here to provide top-notch service, and we look forward to serving you, your friends, and your family in the future. Thanks again for choosing us!

Ron Carter Ford Alvin responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with Ron Carter Ford and that you appreciate the quality of work done on your vehicle in a short time and at a reasonable cost. Providing efficient and affordable services is a top priority for us, and we're pleased to know that we met your expectations. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!