- Lakiesha J.
Absolutely great dealership! When one else would approve me for a loan due to high negative equity from trade and lower credit score, Fawad spoke on my behalf to bank as if I was his family member. This buying experience was not your typical where you feel they are just trying to make a deal. Dennis was great as well. He was persistent with trying to find me the best deal and car. Even went as far as speaking to General Manager(Fawad) for me. Great customer service. Will definitely recommend this place to anyone.
Just when I was starting to lose hope in finding a good deal for a new car; Fairfax Volkswagen came in and saved the day! Al Saleh and John Winkfield were the best, they went over and beyond to get me the car I wanted at the rate and monthly payment amount I was hoping for. I am very pleased with my car and the great customer service I received. I will be back and I would definitely recommend this dealership to my friends and family! THANK YOU AL AND JOHN :)
"Great customer service"
We leased our third car from same dealership. They provide great customer service. Emmanuel was very knowledgable about cars. They did side by side comparison between Honda and VW Jetta. I was very impressed with their knowledge and experience car body and electronics in the car. I am very happy with my decision to buy VW Jetta. Hope this helps other customers.